MD NIZAM Nizam
Business As A Pharmacy Owner
Toawakkul Vhabon,road No.1, South Campus, Chittagong University.Hathazari,Chittagong.
Summary
Dynamic team leader and problem-solver with a proven track record at Beximco Pharmaceutical company .Excelled in establishing long-term client relationships and enhancing customer satisfaction, significantly improving organizational performance. Skilled in customer relations and team leadership, mentored junior staff, fostering future leaders.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Monowara Pharmacy
Owner
Chittagong, Chittagong
09.2018 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Answered incoming phone calls (Managed approximately 30 incoming calls, emails and faxes per day from customers)addressed questions from customers and healthcare providers.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Participated in community health events, representing pharmacy and providing valuable health information.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Medical Promotion Executive
Beximco Pharmaceuticals
Chittagong, Chittagong
02.2014 - 08.2018
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within organization.
Education
Master of Arts - History
Dhaka College
Dhaka, Bangladesh 01.2009 - 01.2010
Bachelor of Arts - History
Dhaka College
Dhaka, Bangladesh 01.2005 - 03.2009
Skills
Customer Relations
Team Player
Administrative Skills
Problem Resolution
Communication skills ▪ Good communication skills
Certification
L.M.A.F – Local Medical Assistant and Family Planning
Traveling, reading book,playing football, gardening.
My hobbies are traveling, reading books , playing footbal and gardening. I love reading books of inspirational. Traveling is the best. When I travel my mood is fresh. I feel good. I enjoy it.I like to playing football .In a week I do gardening.
Timeline
R.M.P-Rural Medical Practitioner
05-2019
Monowara Pharmacy
Owner
09.2018 - Current
L.M.A.F – Local Medical Assistant and Family Planning
07-2018
Medical Promotion Executive
Beximco Pharmaceuticals
02.2014 - 08.2018
Medical promotion executive -Beximco pharmaceutical company -(4 year).
02-2014
Master of Arts - History
Dhaka College
01.2009 - 01.2010
Bachelor of Arts - History
Dhaka College
01.2005 - 03.2009