Summary
Overview
Work History
Education
Skills
Websites
Certification
Driving
Timeline
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Md Osman Ali Hridoy

Md Osman Ali Hridoy

Sales Assistant
Mongla

Summary

Diligent with solid background in timely and accurate deliveries. Consistently recognized for maintaining excellent customer service and ensuring package safety. Demonstrated reliability and navigation skills in various urban and suburban areas.

Experienced with efficient route planning and delivery execution. Utilizes effective communication to ensure customer satisfaction and timely deliveries. Track record of maintaining safety standards and handling packages with care.

Professional delivery expert prepared to excel in fast-paced environments. Proven track record of meeting delivery schedules and maintaining customer satisfaction. Known for effective teamwork and adaptability to changing demands. Reliable navigation and time management skills ensure smooth operations.

Overview

5
5
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Delivery Rider

Food Delivery, Courier, E-commerce
01.2021 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.

Education

HSC -

Mongla Govt Collage
Mongla
04.2001 -

SSC -

St Paul's High School
Mongla
04.2001 -

Skills

    Basic mechanical skills

    Strong communication skills

    Professionalism and courtesy

    Safety awareness training

    Reliability and punctuality

    Traffic rules compliance

    Physical stamina and endurance

    Load securing techniques

    Tech-savviness

    Vehicle maintenance

    Critical thinking

    Stress management capacity

    Route planning expertise

    Efficient navigation

    Positive attitude

    Time management skills

Certification

Uber Driver Experiences

Driving

I have 4-5 years of experience working as a professional driver in Bangladesh. I’ve worked as an Uber driver and also done food delivery and courier services.

I’m skilled in driving both private cars and motorcycles, and I hold a valid light vehicle driving license.

My responsibilities included:

  • Safely transporting passengers or goods to their destinations.
  • Following traffic laws and driving safely in busy city traffic.
  • Using navigation apps like Google Maps and the Uber app to manage routes and deliveries.
  • Communicating politely with customers and providing good service.
  • Handling cash and digital payments.
  • Keeping my vehicle clean and doing basic maintenance checks.

I am reliable, punctual, and can work under pressure. I am also interested in working as a driver in Spain and learning Spanish to communicate better with customers.

Timeline

Certified [ Target Achive 2024 ] Redx

01-2024

Best Rider 2022 (Food Panda in Bangladesh)

01-2022

Delivery Rider

Food Delivery, Courier, E-commerce
01.2021 - Current

Uber Driver Experiences

01-2021

HSC -

Mongla Govt Collage
04.2001 -

SSC -

St Paul's High School
04.2001 -
Md Osman Ali HridoySales Assistant