MD RAIHANUL KABIR
Digital Banker & Project Manager
Dhaka
Summary
- Have experience in digital product management & distribution network management, branch operations, Data analytics and MIS management of Banking Industry.
- Have experience in customer care and call center operations of Telecom Industry.
- In depth knowledge of data analysis, process automation, solution development and system implementation.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Associate Director, Digital Channel and Data
Standard Chartered Bank
Dhaka
12.2019 - Current
- Prepare and execute business strategy for internet banking platform (Mobile App,Web, Host to Host & API) development.
- Commercialize internet banking solutions for cash and trade products to ensure maximum utilization of digital channel by corporate clients.
- Managing projects on new digital services and features development for corporate clients.
Associate Director, Network Management
Standard Chartered Bank
Dhaka
03.2017 - 11.2019
- Lead projects for distribution network optimizations to increase electronic channel usage.
- Maintained relationship with Corresponding Banks for collections & payment products as bank's representative.
- Ensure nostro account management & reconciliation governance.
Manager Proximity Operations
Standard Chartered Bank
Dhaka
04.2014 - 02.2017
- Prepared budget for proximity channel maintenance & development.
- Managing development & governance of proximity channels (Online Banking, ATM, Cash Deposit Machine, and Cheque Deposit Machine).
- Preparing Business Requirement Document (BRD) to enhance digital & proximity banking feature.
MIS & Reporting Senior Executive
Banglalink (Orascom Telecom Bangladesh Limited)
Dhaka
02.2008 - 06.2011
- Identify process tailback and build new process for call center.
- Developed different web base applications to manage daily activities of Customer Care Centre and call center Operations.
- Maintain Software Development Life Cycle for project implementation.
- Developing Web Application for process Automation using PHP, MySQL, JavaScript, AJAX and CMS.
Education
MBA - Finance
East West University
Dhaka, Bangladesh 05.2011 - 12.2012
Master of Science - Telecommunication Engineering
East West University
Dhaka, Bangladesh 05.2008 - 12.2009
Bachelor of Science - Computer Science And Engineering
East West University
Dhaka, Bangladesh 05.2002 - 12.2007
Skills
Project Management
undefinedCertification
PMP - Project Management Professional
Timeline
PMP - Project Management Professional
09-2021
Associate Director, Digital Channel and Data
Standard Chartered Bank
12.2019 - Current
Associate Director, Network Management
Standard Chartered Bank
03.2017 - 11.2019
Manager Proximity Operations
Standard Chartered Bank
04.2014 - 02.2017
MBA - Finance
East West University
05.2011 - 12.2012
Master of Science - Telecommunication Engineering
East West University
05.2008 - 12.2009
MIS & Reporting Senior Executive
Banglalink (Orascom Telecom Bangladesh Limited)
02.2008 - 06.2011
Bachelor of Science - Computer Science And Engineering
East West University
05.2002 - 12.2007
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