MD RAIHANUL KABIR
Digital Banker & Project Manager
Dhaka
Summary
- Have experience in digital product management & distribution network management, branch operations, Data analytics and MIS management of Banking Industry.
- Have experience in customer care and call center operations of Telecom Industry.
- In depth knowledge of data analysis, process automation, solution development and system implementation.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Associate Director, Digital Channel and Data
Standard Chartered Bank
Dhaka
2019.12 - Current
- Prepare and execute business strategy for internet banking platform (Mobile App,Web, Host to Host & API) development.
- Commercialize internet banking solutions for cash and trade products to ensure maximum utilization of digital channel by corporate clients.
- Managing projects on new digital services and features development for corporate clients.
Associate Director, Network Management
Standard Chartered Bank
Dhaka
2017.03 - 2019.11
- Lead projects for distribution network optimizations to increase electronic channel usage.
- Maintained relationship with Corresponding Banks for collections & payment products as bank's representative.
- Ensure nostro account management & reconciliation governance.
Manager Proximity Operations
Standard Chartered Bank
Dhaka
2014.04 - 2017.02
- Prepared budget for proximity channel maintenance & development.
- Managing development & governance of proximity channels (Online Banking, ATM, Cash Deposit Machine, and Cheque Deposit Machine).
- Preparing Business Requirement Document (BRD) to enhance digital & proximity banking feature.
MIS & Reporting Senior Executive
Banglalink (Orascom Telecom Bangladesh Limited)
Dhaka
2008.02 - 2011.06
- Identify process tailback and build new process for call center.
- Developed different web base applications to manage daily activities of Customer Care Centre and call center Operations.
- Maintain Software Development Life Cycle for project implementation.
- Developing Web Application for process Automation using PHP, MySQL, JavaScript, AJAX and CMS.
Education
MBA - Finance
East West University
Dhaka, Bangladesh 2011.05 - 2012.12
Master of Science - Telecommunication Engineering
East West University
Dhaka, Bangladesh 2008.05 - 2009.12
Bachelor of Science - Computer Science And Engineering
East West University
Dhaka, Bangladesh 2002.05 - 2007.12
Skills
Project Management
Digital Product Development
Data Analysis
Certification
PMP - Project Management Professional
Timeline
PMP - Project Management Professional
2021-09
Associate Director, Digital Channel and Data
Standard Chartered Bank
2019.12 - Current
Associate Director, Network Management
Standard Chartered Bank
2017.03 - 2019.11
Manager Proximity Operations
Standard Chartered Bank
2014.04 - 2017.02
MBA - Finance
East West University
2011.05 - 2012.12
Master of Science - Telecommunication Engineering
East West University
2008.05 - 2009.12
MIS & Reporting Senior Executive
Banglalink (Orascom Telecom Bangladesh Limited)
2008.02 - 2011.06
Bachelor of Science - Computer Science And Engineering
East West University
2002.05 - 2007.12