Md Rakibul Islam
Ecommerce And SEO Specialist
Dhaka,Bashundhara
Overview
14
14
years of post-secondary education
2
2
years of professional experience
Work History
Sales and Marketing Manager
Bdmew Online Shopping
Dhaka , Bashundhara
06.2019 - Current
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
- Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Organized events and product presentations related to national conferences and conventions.
Retail Shop Assistant
Ghorashal Enterprise
Ampang, Selangor, Malaysia
08.2018 - 03.2019
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Used POS system to process sales, returns, online orders and gift card activations.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Education
Associate of Science - Secondary School Certificate
01.2007 - 01.2009
- Graduated with 4.94 GPA out of 5
Associate of Science - Higher Secondary Certificate
01.2009 - 01.2021
- Graduated with 3.6 GPA out of 5
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Convert Physical Store to Online Store
Marketing and advertising
Product and service sales
Product promotions
Exceptional customer service
Brand development
Ecommerce web Developer
Campaign management
Increase sales
Timeline
Sales and Marketing Manager - Bdmew Online Shopping
06.2019 - Current
Retail Shop Assistant - Ghorashal Enterprise
08.2018 - 03.2019
Bashgram Alauddin Ahmed College - Associate of Science, Higher Secondary Certificate
01.2009 - 01.2021
Durbachara Secondary School - Associate of Science, Secondary School Certificate
01.2007 - 01.2009