Md Rakibul Islam
Ecommerce And SEO Specialist
Dhaka,Bashundhara
Overview
14
14
years of post-secondary education
2
2
years of professional experience
Work History
Sales and Marketing Manager
Bdmew Online Shopping
Dhaka , Bashundhara
06.2019 - Current
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
- Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Organized events and product presentations related to national conferences and conventions.
Retail Shop Assistant
Ghorashal Enterprise
Ampang, Selangor, Malaysia
08.2018 - 03.2019
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Used POS system to process sales, returns, online orders and gift card activations.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Education
Associate of Science - Secondary School Certificate
01.2007 - 01.2009
- Graduated with 4.94 GPA out of 5
Associate of Science - Higher Secondary Certificate
01.2009 - 01.2021
- Graduated with 3.6 GPA out of 5
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Convert Physical Store to Online Store
undefinedTimeline
Sales and Marketing Manager - Bdmew Online Shopping
06.2019 - Current
Retail Shop Assistant - Ghorashal Enterprise
08.2018 - 03.2019
Bashgram Alauddin Ahmed College - Associate of Science, Higher Secondary Certificate
01.2009 - 01.2021
Durbachara Secondary School - Associate of Science, Secondary School Certificate
01.2007 - 01.2009
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