Md Rasel
Maidee
Summary
Results-driven professional with strong experience in customer service and team collaboration. Skilled in process optimization and problem-solving, enhancing team performance and customer satisfaction. Recognized for leadership and effective communication, thrives in fast-paced environments while delivering innovative solutions.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Lazz Pharma
Supervisor
Noakhali
04.2026 - 08.2026
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
One Mart Meghastore
Assistant manager,
Noakhali
07.2025 - 02.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed day-to-day duties accurately and efficiently.
Shwapno Supershop
Manager
Noakhali
11.2023 - 04.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
Education
Charbata Dulal Miyar Hat Islamia Ajijia Dakhil Madrasa
Noakhali , Bangladesh Charbata Ismailiya Alim Madrasa
Noakhali , Bangladesh Bachelor of Arts - Sociology
Noakhali Government College
Maijdee,Noakhali , Bangladesh Skills
- Sales support
- Product knowledge
- Process optimization
- Software utilization
- MS office
- Team collaboration
- Cross-functional teamwork
- Problem solving
- Creative problem-solving
- Time management
- Leadership
- Team management
- Effective communication
- Customer service
- Process optimization
- Idea generation
- Software utilization
- Planning
- Training and mentoring
Languages
Bengali
First Language
Bengali
Advanced (C1)
C1
English
Beginner (A1)
A1
Bio-data
- Father Name : Shahadat Hossain
- Mother Name : Sakina Khatun
- Date Of Birth: 31 jan 2002
- Present Address : Maijdee, Noakhali
- Permanent Address : Charbata Subarnachar
- Nationality : Bangladesh
- Religion : Islam
- Marital status : Married
- Blood Group : O+
Timeline
Lazz Pharma
Supervisor
04.2026 - 08.2026
One Mart Meghastore
Assistant manager,
07.2025 - 02.2026
Shwapno Supershop
Manager
11.2023 - 04.2025
Charbata Dulal Miyar Hat Islamia Ajijia Dakhil Madrasa
Charbata Ismailiya Alim Madrasa
Bachelor of Arts - Sociology
Noakhali Government College