Md. Razaul Islam
Service
Dhaka ,Bangladesh
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
21
21
years of professional experience
Work History
Sales manager
Masmade Instrument BD
Dhaka , Bangladesh
10.2016 - Current
- Grew annual revenue by [Number]% with targeted sales and marketing strategy.
- Used multi-source data to determine sales and delivery terms for products and services.
- Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
- Analysed sales reports to identify trends and update strategies.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Customized promotional strategies to meet needs of different clients, products and services.
- Managed team of [Number] staff, driving performance with motivational strategies to exceed sales targets.
- Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
- Represented organisation to public at trade exhibitions and conventions, driving awareness of [Product or Service].
- Supported front-line sales teams with well-coordinated administrative operations.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Established budgets for programme activities and controlled expenditure to meet targets.
- Optimised sales methods to best engage, acquire and retain customers.
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
- Allocated teams, materials and calendar space for individual projects.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
- Developed marketing plans to support department strategies.
- Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
Divisional Sales Manager
Navana Welding Electrode Ltd.
Dhaka, Bangladesh
03.2004 - Current
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Displayed energy and enthusiasm in fast-paced environment.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Successfully delivered on tasks within tight deadlines.
- Delivered services to customer locations within target timeframes.
- Increased revenue by upselling and recommending products.
- Monitored and updated stock levels and inventory databases.
- Improved efficiency and productivity by acquiring new skills.
- Oversaw logistics and operations to deliver process optimisations and efficiencies.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Completed customer orders with speed and accuracy.
- Consistently arrived at work on time and ready to start immediately.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Analysed data and information to identify issues and create tailored solutions.
- Conducted research and gathered information from multiple sources to present clear results.
- Completed opening and closing procedures, from product replenishment to budget control.
Education
Masters of Social Science - Political Science
Government Rajendra College
Faridpur 05.2000
Skills
Market trend awareness
Contract negotiation
Client relationship building
Competitor analysis
Direct sales techniques
SQL database understanding
Financial planning
Business development aptitude
Cross-selling techniques
Territory management
Product knowledgeability
Email marketing tools usage
Customer retention tactics
Product presentation
Target achievement focus
KPI monitoring and analysis
Technical sales support
Sales reporting
Ability to present the company
Customer segmentation
Performance monitoring
Google Analytics
Market and competitive analysis
Product positioning
Marketing and sales strategies
Pricing strategy development
Promotional strategies
Sales techniques
Sales training
Retail marketing
Brand development
Business development
Marketing campaign management
Sales goal attainment
Complex negotiations
Negotiation tactics
Relationship Management
Competitive and trend analysis
Market analysis
Sales forecasting
Marketing strategy development
Timeline
Sales manager
Masmade Instrument BD
10.2016 - Current
Divisional Sales Manager
Navana Welding Electrode Ltd.
03.2004 - Current
Masters of Social Science - Political Science
Government Rajendra College