Md Riaz Uddin Emon
Doha
Summary
Dynamic and adaptable professional with a proven track record at Crown Plaza, excelling in exceptional customer service and efficient multitasking. Enhanced guest experiences by proactively addressing dietary needs and streamlining communication, resulting in improved satisfaction. Strong food safety knowledge and a commitment to cleanliness ensure a high-quality dining environment.
Overview
6
6
years of professional experience
Work History
Banquet Staff Member
Crown Plaza
03.2025 - Current
- Managed inventory of banquet supplies, reducing waste and maintaining adequate stock levels.
- Proactively resolved any food allergy concerns or dietary restrictions among guests by working closely with kitchen staff.
- Handled guest payments accurately while maintaining a secure cash handling system at all times.
- Streamlined communication between kitchen staff and servers to ensure timely delivery of meals during events.
Sandwich & Juice Maker
Latheef Juice Stall
04.2021 - 01.2022
- Provided an enjoyable customer experience by engaging in friendly conversation while preparing orders efficiently.
- Educated customers about health benefits of various fruits, vegetables, and supplements used in our products.
- Increased revenue through effective upselling techniques, offering customers additional items such as energy boosts or protein add-ons to their beverages.
- Improved customer satisfaction by preparing high-quality, fresh juices and smoothies in a timely manner.
Waiter
Al Raes Restaurant
11.2020 - 03.2021
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Salesman
Super Gray Grocery
09.2019 - 10.2020
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Computer Typist
Super Gray Trad. Contr. WLL
04.2019 - 08.2019
- Increased typing accuracy by implementing proofreading and editing techniques.
- Expedited data entry tasks with efficient typing speed and accuracy.
- Typed official correspondence and reports from handwritten notes and other information sources.
- Managed sensitive information by maintaining strict confidentiality, supporting the integrity of the organization.
Education
High School Diploma -
Teriail High School
Sitakunda, Chattogram, Bangladesh04-2016
Skills
- Strong communication skills
- Efficient multitasking
- Quick decision making
- Team player mentality
- Exceptional customer service
- Food safety
- Cleanliness and hygiene
- Adaptable problem-solving
- Table setting proficiency
- Proper serving techniques
- Customer assistance
- Flexible schedule
- Professional appearance
Languages
Bengali
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Elementary (A2)
Additional Information
- Name: MD Riyaz Uddin Emon
- Father’s name: MD Shahab Uddin
- Date of Birth: 24th May 1998
- Religion: Muslim
- Marital Status: Married
- Nationality: Bangladesh
- QID NO: 29850004688
- PASSPORT NO: A07925043
Timeline
Banquet Staff Member
Crown Plaza
03.2025 - Current
Sandwich & Juice Maker
Latheef Juice Stall
04.2021 - 01.2022
Waiter
Al Raes Restaurant
11.2020 - 03.2021
Salesman
Super Gray Grocery
09.2019 - 10.2020
Computer Typist
Super Gray Trad. Contr. WLL
04.2019 - 08.2019
High School Diploma -
Teriail High School
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