Md. Ryshul Islam
Private Job
Dhaka
Summary
I want to take the challenge of job hazard. I would like to welcome the chance to work as a part of dynamic working team where I believe that I could make a significant contribution while developing my skills yet future. FEATURES AND CORE STRENGTH: Excellent adaptability, endurance, sensibility Excellent interpersonal communication Matured personality with supportive attitude Innovative, persuasive, self-driven and goal oriented Strong team player & relationship management skill Positive attitude to professional pressure
Overview
7
7
years of professional experience
Work History
Customer Care Executive
Grameen Phone
01.2015
- Taking inbound call from customers and giving solution
- Making outbound call to offer new promotion
- Best dealing with angry user
- Keep customer instant information
Junior Teacher
Sunflower kinder garden
01.2014
- Year
- Make creative ways to learn practical English
- Check students papers and grading them
- Consulting with parents
Officer In charge (Billing
One Stop Media &Entertainment, ICC Communication Ltd, Peerex
01.2016 - Current
Sr. Executive
Networks Ltd, IIG
10.2015 - 01.2016
- Marketing, Recovery and Revenue Assurance
- Event Management, talk with the client and resolve advertising and costing plan
- New marketing plan and new clients data collection
- Advertising our product in different state with help from local clients
- Maintaining Bangladeshi admin page
- Collecting User data and follow-up perspective user
- Mailing User regarding Billing, shipping and confirming their information
- Solving Existing User problem over the phone
Education
MA - History
Titumir College
BA - History
Titumir College
Higher Secondary Certificate(H.S.C) - undefined
Mirpur University college
Secondary School Certificate(S.S.C) - Commerce
M.D.C Model Institute
Skills
Computer SkillsI can adopt touse new apps and technology within a short timeWord pressExcellent in Microsoft word, excel and power pointExcellent in all kinds of online activitiesData entryExtra curriculum activitiesEvent management, organisational skills and attention to detail, communication andInterpersonal skillsLANGUAGE AND COMMUNICATION SKILLI have excellent verbal and written quality in both English and Bengali feel free to
Excellent written quality
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Officer In charge (Billing
One Stop Media &Entertainment, ICC Communication Ltd, Peerex
01.2016 - Current
Sr. Executive
Networks Ltd, IIG
10.2015 - 01.2016
Customer Care Executive
Grameen Phone
01.2015
Junior Teacher
Sunflower kinder garden
01.2014
MA - History
Titumir College
BA - History
Titumir College
Higher Secondary Certificate(H.S.C) - undefined
Mirpur University college
Secondary School Certificate(S.S.C) - Commerce
M.D.C Model Institute