Dynamic owner and manager of Yalla Habibi Restaurant and Café Waffle-O, with a proven track record in elevating customer satisfaction and engagement through innovative digital marketing strategies, achieving a significant increase in online reservations. Skilled in staff training and visual branding, I excel in driving business growth and operational excellence.
Overview
10
10
years of professional experience
Work History
Owner & Manager
Yalla Habibi Restaurant, Café Waffle-O
Dhaka, Bangladesh
08.2023 - Current
Company Overview: Founded and managing two successful restaurant businesses
Overseeing daily operations
Supervise & Train Staffs ensuring high quality service and customer satisfaction
Handle Customers and work on their feedback
Develop business strategies to improve sales and customer retention
Developed and executed comprehensive digital marketing strategies, enhancing brand visibility on platforms such as Facebook and Instagram
Created compelling content and promotional materials, leading to a [specific percentage] % increase in online engagement and reservations
Monitored and maintained quality standards, resulting in high customer satisfaction and repeat Visit
Oversaw food preparation, production and presentation according to quality standards.
Coordinated catering services when requested by customers .
Senior Project Manager, Marketing & Branding
Free Pixel Games Ltd.
09.2015 - 10.2023
Company Overview: A USA-based multinational company.
Handled different game projects for their themes, and worked on ideation.
Developed game logos and store graphic concepts aligned with market trends and player behavior to enhance brand positioning.
Worked on the ideation of promotional videos and collaborated with editors for the production.
Conducted competitor analysis to refine branding and marketing tactics for maximum market impact.
Coordinated between departments to streamline production workflows, and meet project deadlines.