Md. Shah Jahan
Cox's Bazar City Center, Main Road, Cox's Bazar
Summary
Sales enthusiast with over 5 years of experience in retail distribution, channel partner management and team development. Skilled in driving business growth through strategic distribution sales and effective partner engagement. Over 2 years of proven expertise in the merchant payment business, specializing in client relationship management, key account handling and merchant network development in Cox’s Bazar. Adept at building strong partnerships, enhancing customer adoption and leading teams to exceed business objectives.
Overview
10
10
years of professional experience
Work History
Assistant Manager, Merchant Development
bKash Limited
01.2023 - Current
- Spearhead merchant network expansion in Cox’s Bazar.
- Establish and manage distribution channels to ensure smooth market operations and product availability.
- Drive acquisition of key merchants and maximize business opportunities from them.
- Build and maintain strong client relationships to ensure long-term engagement.
- Ensure consistent payment visibility across the Cox’s Bazar market.
- Enhance field team capability through structured training and OJT.
- Achieve growth objectives and meet payment targets by effectively leading acquisition and service teams.
- Identify emerging markets, monitor industry trends, and stay ahead of competition.
Territory Manager,Distribution and Retail Business
bKash Limited
05.2020 - 12.2022
- Distributor and partner management and ensuring territory business development.
- Monitor core KPIs, and drive the field force towards achieving the monthly and yearly goals.
- Assess growth opportunities; collect market feedback and competition information.
- Ensuring product availability and proper visibility in retail points.
Territory Officer,Distribution and Retail Business
bKash Limited
05.2017 - 04.2020
- Monitor daily activities of distribution house and ensuring territory business development.
- Ensuring product availability and proper visibility in retail points.
Territory Officer
Dhaka Tobacco Industries (Akij Corporation Ltd.)
03.2016 - 04.2017
- Drive goal oriented sales and marketing strategy and make sure the team is aligned with the objectives.
- Monitor and assess the territory performance, revenue growth, competitor’s activities and searching for new prospects to increase sale.
Education
Bachelor of Business Administration - Marketing
East West University
01-2015
Higher Secondary School Certificate - Business Studies
Govt. Commerce College, Chittagong
Chittagong01.2009
Secondary School Certificate - Business Studies
Khawja Ajmeri High School, Chittagong
Chittagong01.2007
Skills
- Distribution Setup and demarcation
- Stakeholder Management
- Merchant Acquisition and Servicing
- Client Relationship
- Data driven decision making
- Leadership and team building
- Friendly, courteous and service oriented
- Problem Solving
Awards
- Payment volume campaign winner: Achieved best payment volume campaign during last half of 2024.
- Astron Project Selection: Selected into Astron project for outstanding initiative during 2022.
- bKash STAR Award: Received prestigious bKash STAR Award for special initiative during last half of 2021.
- National Champion in Transaction Growth: Received national champion award in transaction growth category for outstanding transaction achievement during 2021.
Timeline
Assistant Manager, Merchant Development
bKash Limited
01.2023 - Current
Territory Manager,Distribution and Retail Business
bKash Limited
05.2020 - 12.2022
Territory Officer,Distribution and Retail Business
bKash Limited
05.2017 - 04.2020
Territory Officer
Dhaka Tobacco Industries (Akij Corporation Ltd.)
03.2016 - 04.2017
Bachelor of Business Administration - Marketing
East West University
Higher Secondary School Certificate - Business Studies
Govt. Commerce College, Chittagong
Secondary School Certificate - Business Studies
Khawja Ajmeri High School, Chittagong
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