Md. Shahidul Islam Rafi

• Assisted in conducting external audits, tax assessments, and VAT compliance checks.
  Supported forensic audit investigations to ensure the accuracy and reliability of financial data.
  Collaborated with senior auditors to prepare detailed audit reports.

Achieved high customer satisfaction through efficient order confirmation processes.
Increased team performance by ensuring consistent task compliance and accuracy.
Improved communication with the company owner to effectively tackle operational challenges.
Reduced delivery issues through proactive monitoring and swift problem resolution.
Ensured precise financial management of parcel payments to maintain accuracy.
Elevated customer experience by streamlining return processes.

• Spearheaded initiatives to reduce delivery times and costs through strategic logistics planning.
  Enhanced supplier satisfaction by guaranteeing the timely and efficient delivery of products.
  Optimised inventory turnover rates through the implementation of effective stock management techniques.