MD SHAKIL AHMED
DHAKA
Summary
To build a challenging career in a reputed
organization where I can utilize my skills, sincerity, and hard work for the growth of the organization as well as my professional development.
Overview
5
5
years of professional experience
Work History
Supervisor
Teletalk Customer Care
06.2021 - Current
- Handling customers professionally and courteously
- Responding to customer inquiries and complaints
- Providing accurate information and service support
- Maintaining customer satisfaction and service quality
- Working efficiently under pressure and in a team environment
- Basic computer knowledge (MS Word, Excel, Internet)
- Honest, punctual, and responsible
Education
Bachelor's Degree(Honours) - Management
Uttara Town Collage
01.2019
HSC - Business Studies
UTTARA HIGH SCHOOL AND COLLEGE
Dhaka, Bangladesh01.2017
SSC - Business Studies
SATAISH SCHOOL AND COLLEGE
Dhaka, Bangladesh01.2015
Skills
- Handling customers professionally and courteously
- Responding to customer inquiries and complaints
- Providing accurate information and service support
- Maintaining customer satisfaction and service quality
- Working efficiently under pressure and im a team environment
- Basic computer knowledge (MS Word, Excel, Internet)
- Honest, punctual, and responsible
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge.
Languages
- English
- Bangla, Native
- English, Good communication skill
Personal Information
- Blood Group: B+
- Date of Birth: 01/02/98
- Gender: Male
- Nationality: Bangladeshi
- Marital Status: Single
- Religion: Islam
Timeline
Supervisor
Teletalk Customer Care
06.2021 - Current
Bachelor's Degree(Honours) - Management
Uttara Town Collage
HSC - Business Studies
UTTARA HIGH SCHOOL AND COLLEGE
SSC - Business Studies
SATAISH SCHOOL AND COLLEGE