Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MD.SHAKIL  AHMED

MD.SHAKIL AHMED

Summary

Customer Relations Officer with experience in developing and maintaining strong customer relationships within the banking sector. Responsibilities included assisting clients with account inquiries and transaction processing, ensuring accuracy and prompt service delivery. Collaborated with team members to streamline banking operations, resulting in improved efficiency in service delivery. Proven ability to enhance client retention and satisfaction through effective communication and problem-solving skills.

Overview

7
7
years of professional experience
4058
4058
years of post-secondary education

Work History

Pubali agent banking

MD SHAKIL AHMED
Dhaka, BD
05.2025 - 12.2025
  • Developed and maintained strong customer relationships, enhancing client retention and satisfaction within the banking sector.
  • Assisted clients with account inquiries and transaction processing, ensuring accuracy and prompt service delivery.
  • Collaborated with team members to streamline banking operations, leading to improved efficiency in service delivery.

Nandon food limited

MD SHAKIL AHMED
Dhaka, BD
12.2023 - 04.2024
  • Developed and maintained strong relationships with customers to enhance satisfaction and loyalty, resulting in repeat business.
  • Assisted clients with account inquiries and resolved issues promptly, ensuring a positive customer experience and retention.

Iris fabrics limited

MD SHAKIL AHMED
Dhaka, BD
09.2020 - 10.2022

Aci logistic limited

MD SHAKIL AHMED
Dhaka, BD
02.2019 - 08.2020

Education

Ullapara Marchenat High School
Ullapara Sirajganj , Bangladesh

Pabna College Pabna
Pabna Rajshashi , Bangladesh

BBA - Human Resources Management

Prime University
Dhaka, Bangladesh
03.2021 - 03.2026

Skills

  • Client relationship management
  • Account inquiries
  • Transaction processing
  • Service delivery efficiency

Languages

Bengali, English
First Language

Timeline

Pubali agent banking

MD SHAKIL AHMED
05.2025 - 12.2025

Nandon food limited

MD SHAKIL AHMED
12.2023 - 04.2024

BBA - Human Resources Management

Prime University
03.2021 - 03.2026

Iris fabrics limited

MD SHAKIL AHMED
09.2020 - 10.2022

Aci logistic limited

MD SHAKIL AHMED
02.2019 - 08.2020

Ullapara Marchenat High School

Pabna College Pabna
MD.SHAKIL AHMED