MD SIRAJUL ISLAM
Dhaka
Summary
Goal-oriented with distinguished experience in Healthcare industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Area Manager
Medtronic
05.2020 - Current
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Developed and implemented strategies to improve customer service and increase sales.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Customer support after sales service & dealer management.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Territory Manager
GE Healthcare
07.2018 - 04.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
- Worked with vendors and suppliers to support timely delivery of products and services.
Sales Executive
Becton Dickinson
04.2015 - 07.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Increased market share with comprehensive competitor analysis and tailored marketing strategies.
Executive- Sales & Marketing
Johnson & Johnson
02.2013 - 04.2015
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
- Expanded market presence by identifying new business opportunities and forging strategic partnerships.
- Elevated customer service standards by introducing new training programs for front-line staff.
- Reported issues to higher management with great detail.
Medical Information Officer
Servier Bangladesh Operations
01.2012 - 01.2013
- Enhanced team productivity through regular performance assessment, feedback, and coaching aimed at continuous improvement of Medical Information Officer skills and competencies.
- Demonstrated flexibility and adaptability by managing multiple projects simultaneously while meeting strict deadlines, contributing to the overall success of the Medical Information department.
- Established credibility with clients by consistently providing accurate, timely responses backed by appropriate references when addressing their medical information needs.
Education
Master of Science - Physics
Govt. Azizul Haque College
01.2007
Bachelor of Science - Physics
Govt. Azizul Haque College
01.2005
Higher Secondary School - Science
Govt. Azizul Haque College
01.2001
1st division - Science
Kirtipur High School
01.1999
Skills
- Sales expertise
- Sales minded
- Territory management
- Staff management
- Operations management
- Relationship building and management
- Team development
- Customer relationship management
- Customer service
- Vendor management
Accomplishments
- Quarterly Award2024
- President Club Award2022 This award is the most prestigious and top that I have achieved in2022, being the first in performance among5 countries.
- Sales Rookie of the Year2022 I've achieved Sales Rookie of the Year -2022 among the35 employees in Medtronic Bangladesh.
- Regional Sales Award2019 I've achieved Regional Sales Award in2019 under GE Healthcare Bangladesh ltd
- Achiever of the Year2017 I've achieved Achiever of the Year award in2017 under Becton Dickinson India Pvt. Ltd.
References
Referees available on request.
Hobbies and Interests
Travel, Sports, Reading
PERSONAL STATEMENT
Positive attitude, Team Payer, Fast-learning, results-oriented, utilizing organizational skills to drive business goals. Possessing exceptional problem-solving and analytical skills. Works effectively and efficiently in high-performing team.
PERSONAL SKILLS
- Positive attitude Positive attitude is one of the key successors for all of us in our daily life. even if i fail, i analysis/gap about it then rethink how to succeed/win.
- Time management As we know, time and tied wait for none, I always follow the time management and strongly believe that if you manage your time/ valuing time, no one can stop your success.
- Team Player is someone who works well with others to achieve a common goal, I strongly believe this.
- Communication Communication one of the good skills to achieve goal, good understanding, also its a vital for team setting, ability to share, receiving, listening.
Certification
- ''Global data and Privacy'' Medtronic PLC, 7 December, 2024.
- ''Cyber and information Security training'' Medtronic PLC, 23 October, 2024.
- Driver's License
Travelling, Cricket
I love to travel to meet new people and learn about their new cultures and I enjoy playing cricket with juniors and seniors in my free time.
Languages
Bengali
Native language
English
Upper intermediate
B2
Hindi
Elementary
A2
Timeline
Area Manager
Medtronic
05.2020 - Current
Territory Manager
GE Healthcare
07.2018 - 04.2020
Sales Executive
Becton Dickinson
04.2015 - 07.2018
Executive- Sales & Marketing
Johnson & Johnson
02.2013 - 04.2015
Medical Information Officer
Servier Bangladesh Operations
01.2012 - 01.2013
Bachelor of Science - Physics
Govt. Azizul Haque College
1st division - Science
Kirtipur High School
- ''Global data and Privacy'' Medtronic PLC, 7 December, 2024.
- ''Cyber and information Security training'' Medtronic PLC, 23 October, 2024.
- Driver's License
Master of Science - Physics
Govt. Azizul Haque College
Higher Secondary School - Science
Govt. Azizul Haque College
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