MD SUKUR Ali
Manikganj
Summary
Results-driven Computer Operator with proven expertise at SK Enterprise in data entry and software installation. Adept at troubleshooting IT issues and enhancing system performance through meticulous documentation and process management. Recognized for delivering exceptional user support and implementing effective solutions that streamline operations and improve efficiency.
Careful Computer Operator trusted to accept, process and safeguard internal and customer data. Responsible monitor of on-site and network processing performance. Dedicated to securing every kilobyte of provided data.
Results-driven Computer Operator known for high productivity and efficient task completion. Possess specialized skills in system troubleshooting, network monitoring, and data management. Excel at communication, problem-solving, and time management, ensuring seamless operations and support in fast-paced environments.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Computer Operator
Sk enterprise
Manikganj
01.2021 - Current
- Performed data entry tasks, including updating customer information in databases.
- Provided user support for all system applications and hardware components.
- Managed email accounts by creating aliases, forwarding emails or resetting passwords.
- Assisted users with setting up their workstations, printers, scanners and other peripherals.
- Tested network connections for proper functioning of systems.
- Created detailed reports on system usage, performance metrics and other related data points.
- Updated antivirus software to protect against malicious programs.
- Installed, configured and maintained computer hardware and software systems.
- Maintained inventory of spare parts for quick repairs.
- Verified accuracy and sorted information to prepare source data for computer entry.
- Documented job processing requirements and data flow for applications.
- Provided technical and operational support for entire organization.
- Updated hardware, software, and security protections with latest standards.
- Troubleshot daily IT desktop client issues, supporting multiple departments, and various offices.
- Reviewed, analyzed and recommended software solutions for specific project needs.
- Documented installation or configuration procedures to allow maintenance and repetition.
Education
Associate of Arts - Art History
Govt Debendro College
Manikganj , Bangladesh 01.2011 - 12.2012
Skills
- Data entry
- Software installation
- Process documentation
- Technical writing
- Organizing and categorizing
- Sequence of operations management
- Installation procedures
- Script writing
- Computer operations management
- Software development
- Reporting and documentation
- Database management
Timeline
Computer Operator
Sk enterprise
01.2021 - Current
Associate of Arts - Art History
Govt Debendro College
01.2011 - 12.2012