Mehajabin Siddiqua
Dhaka
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Relationship Officer (Business Development)
Bank Asia Ltd
Dhaka, Bangladesh
10.2018 - 06.2022
- Assists new customers on an as needed basis in completion of card application (on/off line).
- Make customers aware of loan progress.
- Over phone queries of cardholder regarding new products
- Provide after sales customer service.
- Reply against customer queries.
- Brief about product features to cardholders & branch dedicated officers.
- Monitor branch dedicated officers who are assigned for credit card services.
- Assembling all documents essential to loan processing and closing.
- Training & guiding new members to ensure and maintain outstanding service quality.
- Record keeping of Customers address, cell number, E-mail address.
Market research & Analysing data to develop strategies. - Conducting market research to identify new opportunities.
- Assist Service Quality Manager to collaborate with varies companies to pursue new business ideas.
- Arrange meeting with companies and SQ Manager to negotiate business deals for new promotional offers.
- Financial Data analysing and developing effective strategies to reduce business cost.
Achievement: Achieved Employee performance award & certificate on “Credit Card Campaign-2019
Assistant Relationship Officer
Cards Department, Bank Asia Ltd.
Dhaka, Bangladesh
04.2014 - 09.2018
- Card Sale & Marketing.
- Assist with input of details to new client database.
- Welcome Call & maintain record to determine whether customers are satisfied with products and services.
- Complaint forward to concern for investigation and improvement of services.
Teacher
Apple Tree International School
Dhaka, Bangladesh
08.2012 - 06.2013
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Education
Master of Business Studies - Accounting
National University Bangladesh
Dhaka2009
Bachelor of Business Studies - Accounting
National University Bangladesh
Dhaka, Bangladesh2008
Skills
- Creativity and Innovation
- Marketing knowledge
- Persuasion techniques
- Business Development
- Business relationship cultivation
- Excellent Communication
- Customer Service
- Relationship Building
Interest
- Art & Paint
Self taught Artist (by hobby)
Achievement : Public Choice Award- Diversia 32nd- UN Calender- February 2023
Published on Artistonish Magazine-Link- http://www.artistonish.com/february2023
Languages
Bengali
Native language
English
Upper intermediate
B2
Timeline
Relationship Officer (Business Development)
Bank Asia Ltd
10.2018 - 06.2022
Assistant Relationship Officer
Cards Department, Bank Asia Ltd.
04.2014 - 09.2018
Teacher
Apple Tree International School
08.2012 - 06.2013
Master of Business Studies - Accounting
National University Bangladesh
Bachelor of Business Studies - Accounting
National University Bangladesh