Summary
Overview
Work History
Education
Skills
Interest
Languages
Timeline
Generic

Mehajabin Siddiqua

Dhaka

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Relationship Officer (Business Development)

Bank Asia Ltd
10.2018 - 06.2022
  • Assists new customers on an as needed basis in completion of card application (on/off line).
  • Make customers aware of loan progress.
  • Over phone queries of cardholder regarding new products
  • Provide after sales customer service.
  • Reply against customer queries.
  • Brief about product features to cardholders & branch dedicated officers.
  • Monitor branch dedicated officers who are assigned for credit card services.
  • Assembling all documents essential to loan processing and closing.
  • Training & guiding new members to ensure and maintain outstanding service quality.
  • Record keeping of Customers address, cell number, E-mail address.
    Market research & Analysing data to develop strategies.
  • Conducting market research to identify new opportunities.
  • Assist Service Quality Manager to collaborate with varies companies to pursue new business ideas.
  • Arrange meeting with companies and SQ Manager to negotiate business deals for new promotional offers.
  • Financial Data analysing and developing effective strategies to reduce business cost.
    Achievement: Achieved Employee performance award & certificate on “Credit Card Campaign-2019

Assistant Relationship Officer

Cards Department, Bank Asia Ltd.
04.2014 - 09.2018
  • Card Sale & Marketing.
  • Assist with input of details to new client database.
  • Welcome Call & maintain record to determine whether customers are satisfied with products and services.
  • Complaint forward to concern for investigation and improvement of services.

Teacher

Apple Tree International School
08.2012 - 06.2013
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.

Education

Master of Business Studies - Accounting

National University Bangladesh
Dhaka
2009

Bachelor of Business Studies - Accounting

National University Bangladesh
Dhaka, Bangladesh
2008

Skills

  • Creativity and Innovation
  • Marketing knowledge
  • Persuasion techniques
  • Business Development
  • Business relationship cultivation
  • Excellent Communication
  • Customer Service
  • Relationship Building

Interest

  • Art & Paint

      Self taught Artist (by hobby)

      Achievement : Public Choice Award- Diversia 32nd- UN Calender- February 2023

      Published on Artistonish Magazine-Link- http://www.artistonish.com/february2023

      

        


Languages

Bengali
Native language
English
Upper intermediate
B2

Timeline

Relationship Officer (Business Development)

Bank Asia Ltd
10.2018 - 06.2022

Assistant Relationship Officer

Cards Department, Bank Asia Ltd.
04.2014 - 09.2018

Teacher

Apple Tree International School
08.2012 - 06.2013

Master of Business Studies - Accounting

National University Bangladesh

Bachelor of Business Studies - Accounting

National University Bangladesh

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Mehajabin Siddiqua