MD MEHEDI HASAN
Marketing Automation, API And AI Expert
Dhaka
Summary
Driven by a results-focused approach, I leveraged my problem-solving abilities and expertise in technology at Octopi Digital Limited to enhance customer satisfaction and foster a collaborative work environment. My tenure as a Senior Trainer at Samsung Mobile saw a significant uplift in team capabilities through targeted skill development, embodying a blend of technical proficiency and leadership excellence. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Assistant Manager, Technology
Octopi Digital Limited
11.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
Senior Trainer
Samsung Mobile
04.2015 - 10.2023
- Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
- Mentored junior trainers, fostering professional growth and enhancing overall team capabilities.
- Increased employee competency by developing and delivering comprehensive training programs.
- Oversaw day-to-day functions of training department.
- Enhanced team performance through the implementation of targeted skill development workshops.
Education
MBA - Marketing
University of Rajshahi
Rajshahi, Bangladesh 01.2022 - 01.2023
Skills
CRM Integration
HTML and CSS Coding
Google Analytics
A and B Testing
Paid Search Campaigns
Marketing Automation Software
Problem-solving abilities
API integration
Social media marketing
Ads Management
Certification
Foundations of Digital Marketing and E-commerce
Timeline
Foundations of Digital Marketing and E-commerce
01-2024
Assistant Manager, Technology
Octopi Digital Limited
11.2023 - Current
MBA - Marketing
University of Rajshahi
01.2022 - 01.2023
Senior Trainer
Samsung Mobile
04.2015 - 10.2023
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