Mehedi Hasan
Credit Collection & Recovery Officer
Dhaka,13
Summary
To apply my analytical, administrative, and risk-management skills in roles such as Credit Analyst, Legal/Compliance Support, Admin/HR Officer, or Accounting Support, contributing meaningfully to organizational efficiency and growth.
Motivated and detail-oriented professional with experience in Credit Collection (B2B & B2C), Risk Management, and Digital Marketing. Skilled in administrative operations, legal and compliance support, and IT-based solutions. Known for strong analytical ability, KPI-driven performance (75%), and effective client communication. Seeking to contribute to organizational growth through disciplined execution and problem-solving skills.
Overview
1
1
Certification
Work History
Credit Collection & Recovery Officer
1Bengala
- Managed B2B and B2C credit collection and recovery operations with a structured and result-oriented approach
- Achieved 75% KPI performance through consistent follow-up, risk assessment, and negotiation
- Coordinated with clients to resolve overdue accounts, payment schedules, and settlements
- Maintained accurate records and reports to support risk management and recovery planning
- Worked closely with internal teams to improve recovery efficiency and compliance
IT & Software Support Executive
- Provided computer hardware troubleshooting, installation, configuration, and maintenance
- Delivered software solutions, including operating system installation, application setup, and system optimization
- Assisted clients with cash management software, data entry, and basic technical support
- Supported web-based solutions using platforms such as Wex.com and Magneto
Team Coordination & Leadership (Operational Support Role)
- Assisted in team coordination and task distribution to meet daily and monthly operational targets
- Supported supervisors in monitoring team performance, KPI tracking, and reporting
- Demonstrated leadership, communication, and problem-solving skills in handling client and internal team matters
- Contributed to maintaining workflow discipline, efficiency, and team collaboration
Education
Higher Secondary Certificate (HSC) - Commerce
01.2021
GPA: 2.92 / 5
Secondary School Certificate (SSC) - Commerce
01.2019
GPA: 2.94 / 5
Skills
- Software & Web Solutions
- Legal Research & Drafting
- Web Development
- Leadership
- Client Communication & Negotiation
- MS Word
- Excel
- Canva
- PC Programming Software
Certification
- Passport to Earning (P2E) - Excel & Word, UNICEF
- Software Installation & IT Solutions, Sabbir Engineering and Enterprise
- Cash Management Software Training
- Web Development: Wix.com & Magneto e-commerce
Languages
English
Personal Information
- Passport Number: A09560939
- ID Type: Passport
- ID Number: A09560939
Personal Profile
https://bold.pro/
Current Address
Shewrapara, Dhaka, 1216
References
- Md. Mahedi Hasan, LL.M, LL.B (GUB), Project Manager & Former Admin (NCRAS), Nomia Charity Relief Aid Society, 01733205454, mmmahedi711@gmail.com
- Eng. Md. Nazmul Hasan, MBA -IBA, MSC - Nuclear Power (BUET), General Manager, BSRM Steel, 01713378550, mnhasan07@gmail.com
Hobbies and Interests
- Traveling
- Football Play
- Cooking
- Blogging
- Cricket Enthusiast
- Volunteering
- Gardening
Timeline
Credit Collection & Recovery Officer - 1Bengala
IT & Software Support Executive -
Team Coordination & Leadership (Operational Support Role) -
Ramgonj Government College - Higher Secondary Certificate (HSC), Commerce
Noagaon J.K. High School - Secondary School Certificate (SSC), Commerce