Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
MIRZA SHUVO

MIRZA SHUVO

M-557-Dhaka-Cantonment

Summary

Results-driven Site Reliability Engineer and DevOps Specialist with a robust track record at Bongo - Stellar Digital Ltd in optimizing cloud infrastructure and network performance. Achieved a 15% improvement in content delivery and latency reduction, significantly enhancing user experience. Proficient in AWS, Kubernetes, and CI/CD pipelines, with expertise in infrastructure as code (IaC) and high-availability systems to ensure efficient deployments. A strong analytical problem solver focused on traffic optimization and performance tuning for seamless streaming experiences.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Site Reliability Engineer

Bongo - Stellar Digital Ltd
Dhaka, BD
02.2020 - Current

Bongo is the largest OTT streaming platform in Bangladesh, serving millions of users globally with high-performance streaming, CDN management, and cloud-based content delivery

  • Architect and manage AWS infrastructure (EC2, EKS, ECS, RDS, S3, Route 53, VPC, ALB) and on-premises telecom data center servers and networking
  • Deploy, manage, and optimize Kubernetes clusters (EKS) and containerized applications with Terraform & GitLab CI/CD
  • Work with Bangladesh ISPs, IXs, and IIGs to optimize traffic flow, peering, and network redundancy for seamless video streaming
  • Ensure low-latency content delivery using hybrid CDN strategies (CloudFront, local CDN nodes, telecom peering)
  • Implement network security, firewall policies, SSL/TLS encryption, and high-availability designs for mission-critical applications
  • Use Prometheus, Grafana, ELK for real-time log analysis, monitoring, and alerting to minimize downtime
  • Bongo is the largest OTT streaming platform in Bangladesh, serving millions of users globally with high-performance streaming, CDN management, and cloud-based content delivery

Network Engineer II

Bongo - Stellar Digital Ltd
Dhaka
05.2019 - 01.2020
  • Optimized CDN traffic, reducing content delivery latency by 15% and improving video quality
  • Collaborated with ISPs, IXs, and IIGs to enhance network routing and reduce congestion
  • Implemented network security best practices, improving threat detection and incident response
  • Designed high-performance peering strategies, reducing cross-network transit costs and optimizing OTT streaming

Senior System Engineer

Grameenphone Ltd
Dhaka
04.2013 - 12.2018
  • Designed and maintained large-scale telecom IT & network infrastructure
  • Led RF network planning, transmission systems optimization, and capacity expansion
  • Ensured 99.99% uptime for core network components supporting nationwide telecom services
  • Managed network operations & maintenance, ensuring seamless connectivity and fault resolution
  • Specialized in microwave transmission and IP backbone network
  • Enhanced disaster recovery and backup solutions for mission-critical services

Education

Bachelor of Science - Electrical and Electronics Engineering

University of Information Technology & Sciences (UITS)
Dhaka, BD
12-2012

Skills

  • Ansible
  • Docker
  • GitHub
  • GitLab
  • Grafana
  • Jenkins
  • Kubernetes
  • Linux
  • Nginx
  • Openstack
  • OTT
  • Prometheus
  • Terraform
  • Ubuntu
  • AWS management
  • Kubernetes deployment
  • Traffic optimization
  • Network security
  • Content delivery
  • Real-time monitoring
  • Disaster recovery
  • Incident response
  • Analytical thinking
  • Collaboration skills
  • Project management
  • Performance tuning
  • Network troubleshooting
  • Container orchestration
  • Technical documentation
  • Cleanroom procedures
  • Continuous deployment
  • Project administration
  • Multitasking Abilities
  • Data analysis
  • Load balancing
  • Work planning
  • Containerization technologies
  • Web server administration

Accomplishments

  • Boosted User Engagement: Increased OTT platform user engagement by 25% through performance optimizations.
  • Enhanced Service Uptime: Managed cloud deployments that improved service uptime to 99.98% globally.
  • Cost Reduction Achieved: Reduced infrastructure costs by 20% by optimizing cloud resource allocation.
  • Enhanced Network Traffic Flow: Optimized ISP, IX, and Telco traffic routing, reducing latency and ensuring buffer-free streaming for end users.
  • Improved Security Standards: Implemented security measures leading to a 30% reduction in data breaches.
  • Improved Bandwidth Efficiency: Implemented smart traffic engineering, reducing congestion and improving bandwidth utilization by 30%.

Certification

Systems Security Certified Practitioner (SSCP)

Advanced db Testing & Deployment

RHCE (Red Hat Certified System Administrator)

Google Data Analytics

CCNA (Cisco Certified Network Associate)

Training AWS Solutions Architect - Associate

Terraform & Ansible Advanced

Timeline

Site Reliability Engineer

Bongo - Stellar Digital Ltd
02.2020 - Current

Network Engineer II

Bongo - Stellar Digital Ltd
05.2019 - 01.2020

Senior System Engineer

Grameenphone Ltd
04.2013 - 12.2018

Bachelor of Science - Electrical and Electronics Engineering

University of Information Technology & Sciences (UITS)
MIRZA SHUVO