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I am looking to start a fulfilling career and want to join a progressive organization that encourages professional growth and development. I am passionate about various areas in computing, including systems support, cybersecurity, and system administration, and am determined to work hard to achieve excellence in these areas. My commitment lies in meeting user needs and delivering high-quality work with dedication and diligence. To embark on this rewarding career path, I am seeking to join a forward-thinking organization that fosters skill development and knowledge advancement, enabling me to excel in these domains. With unwavering determination, dedication, and a diligent work ethic, my aim is to consistently meet user needs and achieve excellence in the field.

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Intellectual, hardworking and career driven individual. My professional skills include tense time management, professionalism, and product & technical knowledge. Self-motivated person who is diligently committed to achieving all objectives set out by the company. Fifteen years of customer service and technical experience are critical skill sets that can be applied to this position. Extensive background in Customer Service and Technical Support Strong work ethic and attention to detail Consistently viewed as a strong asset to every company of which I was a member Skilled at handling customer inquiries and client needs based on solid technical and product knowledge Self-inspired, self-motivated and hard working in a team environment as well as independently Team Lead over 5 years in a Technical/Customer Support position Excel in high pressured issues or situations Thrive in being the escalation point for Tier 1-2 Representatives to bring forth quick resolutions

Solutions-oriented Information Technology professional with a solid background of experience in system administration, configuration, and maintenance.
 Exceptional performance in installing, configuring, and supporting technology solutions instrumental in contributing to bottom-line savings to clients; broad-based and ever-expanding repertoire of technical skills.
 Proficient at providing remote and onsite hardware / software installations, support, and service to new and existing clients. Top-notch troubleshooting and issue resolution strengths.
 Out-of-the box thinker possessing the necessary skills and mindset to identify emergent technologies that perform in divergent environments, surmount obstacles, and achieve goals.
 Strong interpersonal skills including persuasion, negotiation, conflict management, and customer relations.
  Results-oriented self-starter who exemplifies strong leadership, discipline, enthusiasm, and energy within a well-organized environment.

Mizanur Rahman

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IT Support, Administration

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Amila/Support Technician

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IT Support, Administration

Shop Owner

Amila/Support Technician

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