Mohammad Anisur Rahman

Multifaceted professional with 12+ years of experience in customer service, exportimport operations, retail inventory, and supply chain management across Bangladesh, UAE, and Laos. Proven record of supporting USA-based customers in consumer electronics, maintaining 95%+ satisfaction. Skilled in export documentation, L/C handling, shipment coordination, incentive processing, and managing RCS/OCS & bond audits. Proficient in SAP, CRM tools, and MS Office. Known for adaptability, team leadership, and effective communication in multinational environments.

• Freelancing with Digital Marketing, DigiLearner Academy, 2025-01-01
• Lean Six Sigma White Belt (LSSWB), Strategic Transformation Consultants (STC), 2020-01-01
• Post Graduate Diploma in Supply Chain Management (PGD SCM), International Supply Chain Education Alliance, USA (ISCEA), 2020-01-01

· Attended the Electronic World Marketing Summit (eWMS), organized by Kotler Impact (Nov 2022).

· Participated in the international webinar "Habits for Success" by the Institute of Global Professionals (Sept 2020).

· Completed e-learning courses on Safeguarding Essentials (Kaya, 2019) and Introduction to Human Rights (Amnesty International, 2019).

· Won a quiz contest by DHL Global Forwarding and received a model container vessel from DHL Global Forwarding Germany (Oct 2019).

· Participated in Pepsi Change The Game National Program (Feb 2011), Career Portrayal Workshop (May 2011), and the Kaplan Knowledge Test (Nov 2008).

· Active in social and volunteer activities with strong leadership and event coordination experience.

• Passport Number: A07433440
• Religion: ISLAM
• ID Type: Passport
• Date of Birth: 05/05/1988
• Gender: MALE
• Nationality: BANGLADESHI
• Marital Status: Single

· Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and SAP.

· Strong word processing skills with a typing speed of 35+ WPM.

· Skilled in internet research, email communication, and Windows OS operations.

· Basic knowledge of computer hardware and technical troubleshooting.

· Experienced in digital marketing, including social media, email campaigns, and content promotion.

· Quick learner and effective in digitally collaborative work environments.

• Awareness session on Global Recycle Standard & Recycled Claim Standard, Control Union, Dhaka, Bangladesh, 2022-09-01
• Banking L/C Customs and Shipping procedure for Export Import Business Workshop, BD Jobs, Chattogram, Bangladesh, 2019-04-01
• Post-Budget Course on Income Tax & VAT, BTTI, Dhaka, Bangladesh, 2015-08-01
• Certificate in Computer Education, Memory Computer Institute, Chattogram, Bangladesh, 2012-04-01