Mohammad Golam Robbani
Dhaka,Bangladesh
Summary
Accomplished professional with extensive expertise in Branch Operations Management, Retail and Commercial Banking, and Team Leadership & Staff Development. Proven track record in Loan & Credit Analysis, Customer Relationship Management, and Compliance & Risk Mitigation. Adept at Strategic Planning & Execution, Sales Target Achievement, and Audit & Regulatory Compliance. Committed to driving organisational success through effective management and strategic initiatives.
Overview
19
19
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work history
Senior Assistant Vice President & Branch Manager
Eastern Bank PLC
Dhaka, Bangladesh
02.2022 - 07.2025
- Achieved 318% growth in liabilities, 277% in assets, and doubled revenue in 2023.
- Managed daily operations for branch with over $[X] million in assets and [X] employees.
- Enhanced branch revenue through effective cross-selling and customer retention strategies.
- Oversaw loan portfolio management, reducing default rate by [X]%.
- Ensured compliance with internal policies and external regulations; passed all audits without significant findings.
- Developed and executed strategic plans that improved customer satisfaction.
- Mentored team members, increasing productivity and reducing staff turnover.
Priority Banking Manager
Eastern Bank PLC
Dhaka, Bangladesh
01.2018 - 01.2022
- Headed Priority Banking centre; focused on customer retention, sales growth, and high-quality service.
- Achieved 622% asset growth and 315% liability growth in 2021.
- Supported branch manager in overseeing operations, staff supervision, and customer engagement.
- Conducted credit assessments and supported loan processing for retail and SME clients.
Relationship Manager – Priority Banking
Eastern Bank PLC
Dhaka, Bangladesh
04.2015 - 12.2017
- Received “Outstanding Performer” rating in 2016 & 2017.
- Recognized with awards for highest asset and liability business.
Relationship Manager – Priority Banking
Standard Chartered Bank
Sheraton Branch
02.2012 - 03.2015
- Built BDT 600M portfolio; exceeded deposit targets by 160%
Senior Product Marketing Officer – New Business
Standard Chartered Bank
Dhaka, Bangladesh
02.2010 - 01.2012
- Led team of 17 direct sales executives, coaching and mentoring to consistently exceed collective sales targets through performance reviews and targeted training strategies.
- Earned multiple top‑performer incentive trips to Thailand and Malaysia by consistently exceeding individual sales target, ranking in top 5% among peers, and maintaining high customer satisfaction scores.
Senior Support Officer – Personal Loans (Outsourced)
R.S. Corporation (Standard Chartered Bank)
Dhaka, Bangladesh
01.2007 - 01.2010
- Prepared daily KPI dashboards, weekly productivity summaries, and monthly sales performance reports to management.
- Compiled and reconciled salary and commission statements for mote than 150 sales executives ensuring accuracy and timely distribution.
- Managed underwriting-ready loan documentation, raising submission accuracy and improving approval throughput.
Education
MBA - Finance & Banking
International Islamic University Chittagong
Bachelor of Commerce (Honours) - Marketing
Tejgaon College, National University
Dhaka, Babgladesh 04.2001 - /2005
Skills
- Branch Operations Management
- Retail and Commercial Banking
- Team Leadership & Staff Development
- Loan & Credit Analysis
- Customer Relationship Management
- Compliance & Risk Mitigation
- Strategic Planning & Execution
- Sales Target Achievement
- Audit & Regulatory Compliance
Certification
- Credit Risk Management, arranged by EBL & BIBM, November 2024
- Certified Expert in Risk Management, Frankfurt School of Finance & Management, Germany & BIBM, 2023
- Customer Relationship Management in Banks, arranged by BIBM, March 2016
- Sales & Presentation Training, SCB CB Academy, 01/01/11 - 12/31/13
Custom
- Ms. Nahid Farzana, Vice President & Unit Head – Cash Management, Eastern Bank PLC, 01713 045969, nahidf@ebl-bd.com
- Mr. Mohammad Jafar Ullah, Associate Director – Priority & Personal Clients, Standard Chartered Bank, 01711 244654, Mdjafar.Ullah@sc.com
Personal Information
- Height: 5’ 8”
- Father's Name: Md. Golam Kader
- Mother's Name: Rokeya Begum
- Date of birth: 08/02/82
- Nationality: Bangladeshi by birth
- Marital status: Married
- Religion: Islam
Languages
English
Advanced
Bengali
Native
Timeline
Senior Assistant Vice President & Branch Manager
Eastern Bank PLC
02.2022 - 07.2025
Priority Banking Manager
Eastern Bank PLC
01.2018 - 01.2022
Relationship Manager – Priority Banking
Eastern Bank PLC
04.2015 - 12.2017
Relationship Manager – Priority Banking
Standard Chartered Bank
02.2012 - 03.2015
Senior Product Marketing Officer – New Business
Standard Chartered Bank
02.2010 - 01.2012
Senior Support Officer – Personal Loans (Outsourced)
R.S. Corporation (Standard Chartered Bank)
01.2007 - 01.2010
Bachelor of Commerce (Honours) - Marketing
Tejgaon College, National University
04.2001 - /2005
MBA - Finance & Banking
International Islamic University Chittagong
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