Mohammad Hasinur Rahman

Elevated brand visibility through innovative sales strategies.

• Increased selling potential by 10% via effective merchandising planogram implementation.
• Streamlined workflow processes to enhance operational efficiency.
• Coordinated promotional events, significantly boosting store revenue.
• Managed shift schedules to ensure seamless operations during peak hours.
• Maintained an organised display area to promote positive shopping experiences.
• Resolved complaints promptly, contributing to improved customer satisfaction.

• Managed daily operations, enhancing overall productivity across all departments.
• Led team meetings to ensure effective communication and collaboration among members.
• Implemented company policies, maintaining high service delivery standards.
• Provided constructive feedback to staff, improving performance levels significantly.
• Resolved customer complaints promptly, resulting in increased Net Promoter Scores.
• Oversaw inventory management, preventing stock shortages or excess issues.
• Established an organised working environment for a team of 35 employees.

• Implemented new scheduling practices, enhancing team efficiency and project timelines.
• Led team meetings to ensure clear communication and promote collaboration.
• Facilitated monthly training sessions, boosting staff performance and skills.
• Resolved customer complaints promptly, increasing overall satisfaction rates.
• Encouraged open dialogue among team members, fostering an inclusive work environment.
• Coordinated with supervisors to maintain consistency across shifts and operations.
• Monitored employee attendance records to uphold discipline within the team.
• Oversaw inventory management, preventing shortages and excess stock issues.

• Strictly adhered to company policies, fostering a safe shopping environment.
• Assisted management with inventory control, minimising out-of-stock situations.
• Maintained a clean and organised store, enhancing overall customer experience.
• Handled returns and exchanges efficiently, ensuring high customer satisfaction levels.
• Delivered excellent service and resolved complaints professionally, boosting customer satisfaction.
• Collaborated with team members to enhance work efficiency and productivity.
• Supported promotional events, increasing foot traffic in store.
• Shelved and merchandised new products in visually appealing displays to engage customers.