Experienced Automobile Service and Transport with over 15.2 years of experience in Automobile and Steels Company. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
15
years of professional experience
1
Certification
Work History
BSRM Group of Company
Senior Engineer Logistics Support N
02.2014 - Current
Job overview
Directed activities of staff performing, repairs and maintenance to equipment, vehicles and facilities
Negotiated with various freight companies and received annual contracts, resulting in cost savings of 100 %
Communicated with customer service and sales teams to improve productivity and service ratings
Prepared and updated employees' daily work schedules and resolved delivery problems
Trained new staff on job duties, company policies and safety procedures for rapid onboarding
Diminished accidents 0 % by identifying root causes for corrective action
Organized records of vehicles, schedules and completed orders
Observed staff to review compliance and safety to minimize losses due to violations or damage
Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries
Managing and maintaining over 190 Heavy Vehicles & equipment
Ensure Maximum utilization won fleet
Arrange to training for Driver and technicians 46 maximum every year
Ensure to maintain all safety rule as per policy for drivers and technicians
Ensure all vehicles documentation reports, keeping records maintain and update all files on time
Ensure that all Government and as on company reporting requirements are met
Ensure all serving maintenance and repairs are carried out as per manual and technical specification
Ensure satisfactory repair of the vehicles for smooth operation of the fleet
Ensure maximum efficiency of the fleet
Analyze breakdown records of the vehicles and report on weekly, monthly basis to the line manager to ensure that the vehicles can be fully utilized on profitable work of the company
Coordinate and verify to ensure quality spare parts are being purchased for the vehicles
Ensure that adequate quantity of spare parts and lubricants are consumed
Raise requisition for purchase in specified format as defined
Experienced Automobile Service and Transport with over 13.8 years of experience in Automobile and Steels Company
Excellent reputation for resolving problems and improving customer satisfaction
ACE Auto (Pvt.) LTD.
Assistant Manager, After Sales
12.2009 - 11.2013
Job overview
Company Overview: An Exclusive Distributor of GREAT WALL MOTORS
Created employee schedules to align coverage with forecasted demands
Maintained excellent attendance record, consistently arriving to work on time
Improved operations through consistent hard work and dedication
Delivered services to customer locations within specific timeframes
Collaborated with team members to achieve target results
Participated in team-building activities to enhance working relationships
Carried out day-to-day duties accurately and efficiently
Handled 20 Vehicles per day to address customer inquiries and concerns
Worked with customers to understand needs and provide excellent service
Monitored company inventory to keep stock levels and databases updated
Received and processed stock into inventory management system
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
An Exclusive Distributor of GREAT WALL MOTORS
Education
International Supply chain Education Alliance (ISCEA)
Post-Graduation of Diploma from Supply Chain Management
01.2018
World University of Bangladesh
Bachelor of Engineering from Mechatronics Engineering (Major Automobile)
01.2013
Bangladesh-Sweden Polytechnic Institute
Diploma-In-Engineering from Automobile Technology
01.2008
University Overview
GPA: 3.23 out of 4
Skills
Logistics Management
Transport Management
Technical Skill
Communication Skill
Drivers management
Maintenance Management
Staff Management
Certification
Tata Prima Familiarization, TATA Motors, Jamshedpur, India, 02/01/16 - 03/01/16
International Training GWM vehicle - After sales Service, Great Wall Motors, Training Center, Baoding, Hebei Sheng, China, 09/01/11 - 10/01/11