Mohammad Rakib
Dhaka
Summary
Driven by a results-focused approach, I leveraged my expertise in financial planning and empathy to enhance customer relationships at Foodpanda Pandamart BD. My ability to streamline processes and mentor teams has fostered business growth and improved financial reporting accuracy, showcasing my blend of technical and soft skills.
Financial professional with extensive experience in financial analysis and strategic planning. Proven ability to manage complex financial portfolios and deliver actionable insights. Focus on team collaboration and achieving results, adaptable to changing needs. Expertise in financial modeling and risk assessment.
Overview
3
3
years of professional experience
Work History
Inbound Specialist
Foodpanda Pandamart BD
09.2021 - Current
- Successfully retained high-value customers by addressing their concerns, building rapport, and providing tailored solutions.
- Enhanced customer relationships through empathetic listening, understanding client needs, and offering tailored solutions.
- Conducted regular audits on case files to ensure documentation accuracy and adherence to company guidelines.
- Streamlined communication channels for better efficiency and increased productivity within the team.
- Expedited order processing and reduced errors by maintaining accurate records of customer interactions in CRM systems.
- Managed multiple priorities simultaneously without compromising on quality or accuracy of work delivered to customers.
Senior Financial Associate
Sonali Life Insurance Company Limited
01.2022 - 10.2023
- Improved financial reporting accuracy by streamlining data collection and analysis processes.
- Established strong relationships with key stakeholders, fostering trust and promoting open communication around financial matters.
- Developed financial models to support executive decision-making and drive business growth.
- Mentored junior team members to develop their skills in various aspects of finance operations and analysis.
Education
Phulbari Government College
Dinajpur, Bangladesh2024
Bashir Uddin Adarsha School And College
Dhaka, Bangladesh2022
Bashir Uddin Adarsha School And College
Dhaka, Bangladesh2019
Skills
- Team player mentality
- Empathy and patience
- Warehouse Operations
- Data entry proficiency
- Vendor coordination
- Performance Tracking
- Cash Flow Management
- Audit Support
- Financial software
- Cost Analysis
- Financial Planning
- Business Intelligence
Traveling
My idea of Travel is to relax and explore nature. So I plan each and every Travel that ways.
First Travel was Amazingly good and super awesome !
Timeline
Senior Financial Associate
Sonali Life Insurance Company Limited
01.2022 - 10.2023
Inbound Specialist
Foodpanda Pandamart BD
09.2021 - Current
Phulbari Government College
Bashir Uddin Adarsha School And College
Bashir Uddin Adarsha School And College
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