Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
General Manager
Meghna Knit Composite Ltd
Dhaka
01.2020 - Current
Responsible for overall Quality Assurance department of the Company
Developed and maintained relationships with customers and suppliers through account development.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented operational strategies and effectively built customer and employee loyalty.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Formulated policies and procedures to streamline operations.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Assistant General Manager, Quality Assurance
Fakhruddin Textile Mills Ltd
Dhaka
07.2012 - 01.2020
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Motivated, trained, and disciplined employees to maximize performance.
Resolved problems promptly to elevate customer approval.
Mentored and motivated team members to achieve challenging business goals.
Enforced quality assurance protocols to deliver ideal customer experiences.
Developed and implemented policies and procedures to improve customer service and satisfaction.
Analyzed customer feedback data to identify areas of improvement and develop solutions.
Quality Assurance Manager
Viyeallatex Garments Ltd
Dhaka
02.2010 - 06.2012
Inspected products and worker progress throughout production.
Monitored staff organization and suggested improvements to daily functionality.
Reported production malfunctions to managers and production supervisors.
Implemented new quality assurance and customer service standards.
Collaborated with cross-functional teams to develop and implement process and system improvements.