MOHAMMAD KABIR HASAN SHAHJADA

• Managed daily branch operations for optimal efficiency and performance, resulting in improved customer experiences.
• Led a team of banking professionals, providing regular coaching and development opportunities for career growth.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Assessed employee performance and developed improvement plans.
• Boosted branch revenue through targeted marketing campaigns aimed at attracting new clients and retaining existing ones.
• Developed and executed strategies to grow the bank''s loan portfolio, expanding business opportunities.

• Expanded product offerings to meet evolving client demands, enhancing the company''s competitive edge in the market.
• Established a culture of continuous learning and professional development, empowering staff to stay current on industry trends and best practices.
• Developed and executed strategic plans to grow revenue with a focus on high net worth individuals and institutions.
• Managed financial, operational and human resources to optimize business performance.

• Established performance goals for department and provided methods for reaching milestones.
• Managed financial, operational and human resources to optimize business performance.
• Maintained friendly and professional customer interactions.

1. Lead& Supervise overall activities of the branch as Head of Branch

2. Developing and implementing strategies to achieve branch goals and objectives.

3. Ensure excellent service for the bank customer

4. Analyzing market trends and competition and adapting the branch's approach accordingly.

5. Allocate branch resources to proper positioning

6. Liaise between branch and other department of Head Office

7. Lead to arrange in-house & outbound training program for improvement of knowledge level of officials & ensure proper implementation.

8. Oversee meticulous compliance of bank’s ‘Code of Conduct & Ethics’ as well as manage ‘Code of Conduct’ for branch officials.

9. Communicate updated news & learning opportunities to branch people along with other Head of branches

10. Coach branch people to maintain a positive attitude towards problem solving of colleagues & customers.

1. Lead& Supervise overall activities of the branch as Head of Branch

2. Developing and implementing strategies to achieve branch goals and objectives.

3. Ensure excellent service for the bank customer

4. Analyzing market trends and competition and adapting the branch's approach accordingly.

5. Allocate branch resources to proper positioning

6. Liaise between branch and other department of Head Office

7. Lead to arrange in-house & outbound training program for improvement of knowledge level of officials & ensure proper implementation.

8. Oversee meticulous compliance of bank’s ‘Code of Conduct & Ethics’ as well as manage ‘Code of Conduct’ for branch officials.

9. Communicate updated news & learning opportunities to branch people along with other Head of branches

10. Coach branch people to maintain a positive attitude towards problem solving of colleagues & customers.

1. Lead& Supervise overall activities of the branch as Head of Branch

2. Developing and implementing strategies to achieve branch goals and objectives.

3. Ensure excellent service for the bank customer

4. Analyzing market trends and competition and adapting the branch's approach accordingly.

5. Allocate branch resources to proper positioning

6. Liaise between branch and other department of Head Office

7. Lead to arrange in-house & outbound training program for improvement of knowledge level of officials & ensure proper implementation.

8. Oversee meticulous compliance of bank’s ‘Code of Conduct & Ethics’ as well as manage ‘Code of Conduct’ for branch officials.

9. Communicate updated news & learning opportunities to branch people along with other Head of branches

10. Coach branch people to maintain a positive attitude towards problem solving of colleagues & customers.

1. Monitoring credit proposals, collect information/ documents/ required papers from the customers.

2. Maintaining/developing client relationships and business opportunities.

3. Ensure prudent selection of borrowers based on universal guidelines and instruction of UCBL management and in compliance with regulatory requirement.

4. Responsible for the timely submission of CL & CIB statement and ensure timely submission the same to Head Office accordingly.

5. Ensuring timely recovery & monitoring of existing clients

6. Planning and implementation of positive drive for recovery of EOL, overdue and classified loans.

7. Setting up all legal procedure/action subject to prior permission for initiating legal action from our Legal & Recovery Division against any client of the branch if defaulted.

8. Ensuring proper monitoring & recovery of monthly installments, collection of sales report, balance sheet & monitoring of all CC (H) accounts for proper transactions and monthly stock of those accounts.

9. Taking proper initiative for collection of up-to-date Rent paid receipt, Holding Tax paid Receipt, Regularize Insurance premium and other documents.

10. Ensure Visiting all C.C (Hypo) clients’ godown and prepare stock report monthly.

11. Ensure Submission of Audit compliance of both internal & regulator timely & properly and collection of documents as per audit requirement

1. Monitoring credit proposals, collect information/ documents/ required papers from the customers.

2. Maintaining/developing client relationships and business opportunities.

3. Ensure prudent selection of borrowers based on universal guidelines and instruction of UCBL management and in compliance with regulatory requirement.

4. Responsible for the timely submission of CL & CIB statement and ensure timely submission the same to Head Office accordingly.

5. Ensuring timely recovery & monitoring of existing clients

6. Planning and implementation of positive drive for recovery of EOL, overdue and classified loans.

7. Setting up all legal procedure/action subject to prior permission for initiating legal action from our Legal & Recovery Division against any client of the branch if defaulted.

8. Ensuring proper monitoring & recovery of monthly installments, collection of sales report, balance sheet & monitoring of all CC (H) accounts for proper transactions and monthly stock of those accounts.

9. Taking proper initiative for collection of up-to-date Rent paid receipt, Holding Tax paid Receipt, Regularize Insurance premium and other documents.

10. Ensure Visiting all C.C (Hypo) clients’ godown and prepare stock report monthly.

11. Ensure Submission of Audit compliance of both internal & regulator timely & properly and collection of documents as per audit requirement

1. Monitoring credit proposals, collect information/ documents/ required papers from the customers.

2. Maintaining/developing client relationships and business opportunities.

3. Ensure prudent selection of borrowers based on universal guidelines and instruction of UCBL management and in compliance with regulatory requirement.

4. Responsible for the timely submission of CL & CIB statement and ensure timely submission the same to Head Office accordingly.

5. Ensuring timely recovery & monitoring of existing clients

6. Planning and implementation of positive drive for recovery of EOL, overdue and classified loans.

7. Setting up all legal procedure/action subject to prior permission for initiating legal action from our Legal & Recovery Division against any client of the branch if defaulted.

8. Ensuring proper monitoring & recovery of monthly installments, collection of sales report, balance sheet & monitoring of all CC (H) accounts for proper transactions and monthly stock of those accounts.

9. Taking proper initiative for collection of up-to-date Rent paid receipt, Holding Tax paid Receipt, Regularize Insurance premium and other documents.

10. Ensure Visiting all C.C (Hypo) clients’ godown and prepare stock report monthly.

11. Ensure Submission of Audit compliance of both internal & regulator timely & properly and collection of documents as per audit requirement

. Execute 100% annual individual business target as set by Branch Manager.

2. Gathering information about existing customers of the Branch as well as other Banks, identify the prospective customer segments and formulate an effective strategy for expansion of customer base.

3. Collate to Promote UCB’s Liability and Asset products highlighting the features to prospective customers for encouraging them to open accounts in UCB.

4. Operate Mature/premature encashment of TD/RD.

5. Analyze Velocity of AML screening, NID/Passport verification (IC:1318, Dt:09/02/16) and contract point verification.

6. Process to regularize account: Dummy/pending/dormant/ No debit.

7. Process to issue different certificates, provide bank statement, execute internet banking, issue balance confirmation. Liaise

8. Execute request of any static data change and monitor for quick execution.

9. Perform as a maker of daily accounts related posting and reconciliation

10. Ensure Call back confirmation.

11. Perform Safe Locker issuance, maintenance and customer service. Custodian of locker room. (Maker).

12. Perform Sanchayapatra issuance, payment, reimbursement form BB, reporting. (maker).

13. Ensure Audit Compliance and submit report on due date.

14. Ensure AML Compliance and submit report on due date.

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