Mohammad Rafiqual Islam
Senior Executive
Dhaka
Summary
Dynamic Senior Executive with a proven track record at BCIB Ltd., specializing in performance improvement and negotiation. Achieved significant cost savings through strategic vendor contracts while enhancing customer satisfaction by streamlining service protocols. Adept at operations management and fostering teamwork, driving efficiency and organizational success.
Overview
32
32
years of professional experience
Work History
Senior Executive
BCIB Ltd.
01.2007 - Current
- Handling Letter of Credit, Import, Export and Supply documentation.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
- Streamlined customer service protocols, significantly improving response times and customer satisfaction ratings.
- Optimized supply chain operations, ensuring seamless product availability and customer satisfaction.
- Established team priorities, maintained schedules and monitored performance.
- Developed detailed plans based on broad guidance and direction.
Commercial Manager
Bangladesh Business Industrial Corporation Ltd.
07.1993 - 12.2006
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Built relationships with clients to establish new contracts.
- Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Developed detailed plans based on broad guidance and direction.
Education
High School Diploma -
Govt. B.L College
Khulna, Bangladesh 04.2001 -
Skills
Import and Export Documentation
Procedure implementation
Operations management
Report preparation
Office management
Program management
Executive-level support
Multitasking Abilities
Documentation and reporting
MS office
Teamwork and collaboration
Multitasking
Negotiation
Scheduling and coordinating
Written communication
Managing operations and efficiency
Organizational skills
Professionalism
Administration and reporting
Performance tracking and evaluation
Interpersonal communication
Customer relationship management
Schedule management
Administrative support
Office administration
Travel and sight seeing
I been USA, UK, Australia, KSA, Turkey, Singapore, Malaysia, Thailand, Indonesia, Hong Kong, China and India.
I have loved many places, including America's Times Square and Niagara Falls, London's Big Ben and London Eye, Australia's Opera House and Bridge, Saudi Arabia's Kaaba and the Mausoleum of Hazrat Muhammad (PBUH) in Medina, Istanbul's iconic Byzantine Hagia Sophia and Blak Sea, Malaysia's Twin Towers, Thailand's natural beauty of zoos and dinner cruises on the river at night, the beauty of the blue water in Bali, Indonesia, Hong Kong's Kowloon River, China's Gonzo City and Shenzhen City, and India's Delhi and Rajasthan.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Executive
BCIB Ltd.
01.2007 - Current
High School Diploma -
Govt. B.L College
04.2001 -
Commercial Manager
Bangladesh Business Industrial Corporation Ltd.
07.1993 - 12.2006