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Mohammad Roushonuddin Khan
Hospitality Service
Dhaka,House-36,Road-04,Block-B,Section-13,Mirpur
Overview
27
27
years of professional experience
16
16
years of post-secondary education
7
7
Certificates
5
5
Languages
Work History
Junior Food & Beverage Captain
Radisson Blu Dhaka Water Garden Hotel
Dhaka, Dhaka Cantonment
12.2005 - Current
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Managed bar and wait staff and directed hiring program.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Trainer/Asistant Reastaurant Manager
BFC (Best Fried Chicken)
Dhaka, Dhaka Metro
05.2002 - 11.2005
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Monitored participant workflow and behaviors throughout training process.
- Identified and recommended staff for key positions and departments.
- Educated clients on proper use of products and systems.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Introduced standardized training for cohesive learning environments.
- Analyzed team performance and identified opportunities for additional training.
- Contributed to reductions in employee turnover by revamping training programs.
- Recorded and edited videos to facilitate remote learning.
- Supported productivity increase and business growth through new hire training and mentoring.
- Scheduled and taught in class and online courses to increase learning opportunities.
Senior Waiter
Hotel Holiday Inn
Riyadh, Riyadh
06.1999 - 12.2002
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Inspected dishes and utensils for cleanliness.
- Managed food resources, memorized orders, and coordinated customer service.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Supervisor/All Star
Kentucky Fried Chicken
Kualalumpur, Kualalumpur
10.1996 - 03.1999
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained compliance with company policies, objectives, and communication goals.
Education
Master Of Commerce, Part-1 - 1 Year
Dhaka College
Dhaka 06.1992 - 06.1994
Bachelor Of Commerce - 2 Years
Tejgaon College
Dhaka 06.1990 - 06.1992
Secondary School Certificate - 10 Years
Farid Uddin Siddique High School
Azimpur, Dhaka 01.1978 - 04.1988
Higher Secodary Certificate - 2 Years
Dhaka City College
Dhaka 04.1988 - 04.1990
Skills
Knowledge of Alcoholic Beverage
Supervised &Operate any F& B outlets, Restaurant, Bar
Food quality control & Food service knowledge
Food safety and sanitation
Food handling safety
Certification
Selected Area best Cook-Under KFC & Pizza hut -Malaysia
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Junior Food & Beverage Captain
Radisson Blu Dhaka Water Garden Hotel
12.2005 - Current
Trainer/Asistant Reastaurant Manager
BFC (Best Fried Chicken)
05.2002 - 11.2005
Senior Waiter
Hotel Holiday Inn
06.1999 - 12.2002
Supervisor/All Star
Kentucky Fried Chicken
10.1996 - 03.1999
Master Of Commerce, Part-1 - 1 Year
Dhaka College
06.1992 - 06.1994
Bachelor Of Commerce - 2 Years
Tejgaon College
06.1990 - 06.1992
Higher Secodary Certificate - 2 Years
Dhaka City College
04.1988 - 04.1990
Secondary School Certificate - 10 Years
Farid Uddin Siddique High School
01.1978 - 04.1988