Mohammad Tariqul Islam Chowdhury
Dhaka,Bangladesh
Summary
Qualified Agent with documented history of meeting and exceeding sales goals. Known for strong relationship-building skills and commitment to maintaining loyal customers. Excellent record of expanding market share, retaining customers and promoting new initiatives.
Highly skilled Agent with a background in managing complex transactions, negotiations and client relationships. Possess strong negotiation skills, ability to handle high-pressure environments and maintain confidentiality. Demonstrated success in building trustful relationships with clients, improving sales performance and ensuring customer satisfaction. Have contributed significantly to previous work environment through strategic planning and efficient problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Cp Agent
Daraz Bangladesh
Dhaka, BD
09.2022 - Current
- Provided customer service to clients through phone and email communication.
- Developed customer relationships and ensured satisfaction with services.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Maintained accurate records of all customer interactions, process customer accounts and file documents.
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
- Processed payments from customers by cash, check or credit cards accurately according to company guidelines.
Creative It Institute
Trained.Digital Marketing
Dhaka, BD
11.2019 - 03.2020
- Developed and implemented curative strategies to ensure compliance with legal requirements.
- Conducted research to identify potential title issues and defects.
- Reviewed documents and performed title searches to determine ownership, encumbrances, liens, deeds, mortgages and other property interests.
Education
BBA -
Government Titumir College
Dhaka Bangladesh Mohakhali 05-2018
High School Diploma -
Debkara High School
Chandpur Chittagong Bangladesh 05-2012
Skills
- Lead prospecting
- Personnel recruitment
- Information documentation
- Industry expertise
- Marketing management
- Relationship building
- Customer service
- Business correspondence
- Problem-solving
- Call management
- Report generation
- Problem-solving skills
- Organizational skills
- Customer needs determination
- Service support
- Internet savvy
- Clear communication
- Customer service and care
- Positive attitude
- Google analytics setup
- Professional networking
- Client interviews
Languages
Bengali
First Language
Timeline
Cp Agent
Daraz Bangladesh
09.2022 - Current
Creative It Institute
Trained.Digital Marketing
11.2019 - 03.2020
BBA -
Government Titumir College
High School Diploma -
Debkara High School