Mohammad Yusuf Been Hahem
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
IT Service Desk Analyst
Black Diamond Group
06.2024 - Current
- Developed and deployed office desk booking web portal for work from home user.
- Wrote Powershell scripts for automate for automation.
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Managed Microsoft 365 User Accounts, Licenses, Password, Creation of Accounts, policies, SAP server, etc.
Full Stack Developer
MAX Aspire
- Reviewed code, debugged problems, and corrected issues.
- Provided software application engineering and maintenance for development lifecycle.
- Managed development milestones from initial steps through final delivery.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
Graduate Teaching Assistant
University of Calgary
01.2024 - 04.2024
- Mentored students through office hours and individual guidance, fostering academic growth and engagement.
- Evaluated assignments, proctored exams, and provided grades in alignment with university standards.
- Taught Practical Data Structures and Algorithms to a class of 70+ students, delivering comprehensive instruction and support.
Full Stack Developer
Metatechne Enterprise
09.2021 - 12.2023
Education
M.Eng in Electrical And Computer Engineering - Computer Engineering
University of Calgary
Calgary, Alberta04-2024
Skills
Programming Languages: Java, Python, JavaScript, TypeScript, Go, SQL
Backend: Nodejs, Expressjs, Django, RESTful APIs, GraphQL, WebSockets, Kafka
Frontend: Nextjs, React, Tailwind, SASS, HTML5, CSS3
Testing & DevOps: Jest, AWS, Azure, DevOps principles
Databases: MySQL, PostgreSQL, MongoDB, Firebase, Redis
Concepts: Asynchronous programming, SOLID principles, Event-Driven Architecture, Agile (Scrum/Kanban), Code review
Soft Skills: Attention to detail, multitasking, teamwork, independent work, problem-solving, communication
Certification
- GraphQL Developer - Associate, Apollo
- System Design, AlgoExpert
- Backend Engineering with Python, Tecognize Training
Projects
Point of Sale | TypeScript, Node.js, Express.js, Next.js, Apollo Server, Rest API, JWT, MySQL, Redis
- Developed POS system for inventory management.
- Generated receipts and cash reports by shift, cashier and store.
- Designed database schema.
- Version-based API for both REST and GraphQL.
Resident Management System | TypeScript, Node.js, Express.js, React, GraphQL API, MongoDB
- Developed and designed a CRM system for residents and admins.
- Connected to on-premises gate controller to control user and car access.
- Documented all project details.
Timeline
IT Service Desk Analyst
Black Diamond Group
06.2024 - Current
Graduate Teaching Assistant
University of Calgary
01.2024 - 04.2024
Full Stack Developer
Metatechne Enterprise
09.2021 - 12.2023
- GraphQL Developer - Associate, Apollo
- System Design, AlgoExpert
- Backend Engineering with Python, Tecognize Training
Full Stack Developer
MAX Aspire
M.Eng in Electrical And Computer Engineering - Computer Engineering
University of Calgary
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