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Mohammed Emran Hossain
Chattagram ,Bangladesh
Summary
Dynamic executive with a proven track record at US Bangla Airlines, excelling in flight scheduling and resource allocation. Adept at enhancing operational efficiency and compliance management, I leverage strong communication skills to foster strategic client relationships and drive initiatives that elevate passenger experiences.
Overview
6
6
years of post-secondary education
9
9
years of professional experience
Work History
Executive -Admin
US Bangla Airlines
Dhaka, Bangladesh
02.2017 - 06.2025
- Managed daily operations to ensure efficient flight scheduling and resource allocation.
- Coordinated cross-departmental communication for effective travel logistics and customer service.
- Developed strategic initiatives to enhance passenger experience and operational efficiency.
- Oversaw compliance with aviation regulations and safety standards during daily operations.
- Facilitated team meetings to align departmental goals with company objectives in aviation services.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Structured HR consulting services to support clients during organizational developments and changes.
Eastren bank ltd.
Sales & Marketing Executive officer
Chittagong , Bangladesh
01.2016 - 12.2016
- Managed collection efforts for delinquent accounts through phone and email communication.
- Negotiated payment arrangements with customers to recover outstanding debts.
- Collaborated with team members to develop effective collection strategies.
- Analyzed account data to identify trends and improve collection processes.
- Resolved customer disputes regarding billing and collection issues efficiently.
- Provided training and support to junior collectors on best practices.
- Ensured compliance with industry regulations and company policies in collections.
- Investigated potential fraud cases involving loan applications or delinquent payments.
- Ensured compliance with all applicable state and federal laws governing loan collection processes.
Education
Master’s Of Business Administration - Finance
BGC Trust University
06.2013 - 06.2015
BBA - Business of Commerce
Govt. City College
National University , Bangladesh 01.2008 - 12.2011
Uttar Kattali Al Haj Mostofa Hakim Degree College
Chittagong, BanglaseshTicket Printing Press Colony High School
Chittagong, BangladeshBBA - Business of Commerce
Govt. City College
National University , BangladeshSkills
- Resource management
- Regulatory compliance
- Travel coordination
- Customer relationship management
- Conflict resolution
- Operational standards
- Communication strategies
- Analytical problem solving
- Schedule management
- Employee scheduling
- Office administration
Timeline
Executive -Admin
US Bangla Airlines
02.2017 - 06.2025
Eastren bank ltd.
Sales & Marketing Executive officer
01.2016 - 12.2016
Master’s Of Business Administration - Finance
BGC Trust University
06.2013 - 06.2015
BBA - Business of Commerce
Govt. City College
01.2008 - 12.2011
Uttar Kattali Al Haj Mostofa Hakim Degree College
Ticket Printing Press Colony High School
BBA - Business of Commerce
Govt. City College