Mohammed Tanzir
Salmiya 20009, Kuwait City
Summary
Customer-oriented Barista with a proven sales track record. Delivers personalized customer experiences and showcases expertise in all aspects of coffee production and preparation. Possesses extensive knowledge of roasting and brewing techniques, with a strong passion for promoting sustainable and fair-trade coffee. Highly professional and skilled in crafting high-quality beverages, providing exceptional customer service, and fostering teamwork for smooth operations and efficient customer satisfaction. Adaptable, reliable, and thrives in fast-paced environments. Known for expertise in coffee preparation, machine maintenance, and inventory management, while maintaining a friendly and approachable demeanor.
Overview
10
10
years of professional experience
Work History
Barista
Ananas by Napkin Affair
04.2022 - Current
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
- Organized successful community events showcasing local artists and musicians which attracted new clientele.
- Streamlined operations by creating efficient work schedules for barista team members.
- Maximized espresso quality with expert knowledge of extraction techniques and regular equipment maintenance.
- Increased sales through effective upselling techniques and recommending appropriate menu items.
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
Barista
Froyo Cafe
09.2018 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Barista
Cafe 8 Days A Week
11.2014 - 09.2016
- Collaborated with coworkers to maintain a positive work atmosphere conducive to excellent customer experiences.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Assisted in training new staff members, providing coaching on proper techniques and company policies.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
Education
Higher Secondary School Certificate -
Homna Govt.Collage
2017
Secondary School Certificate -
Homna Adarsha High School
2015
Skills
- Ability to Work Under Pressure
- Critical Thinking And Problem Solving
- Microsoft Office Word
- Microsoft Excel
- Ability TO Multitask
- Adaptability
- Fast Learner
- Computer Skill
- Communication Skill
- Ability To Work In A Team
Languages
Bengali
First Language
Arabic
Upper intermediate
B2
English
Proficient
C2
Hindi
Intermediate
B1
Urdu
Upper Intermediate
B2
Education
other,other
Timeline
Barista
Ananas by Napkin Affair
04.2022 - Current
Barista
Froyo Cafe
09.2018 - 09.2022
Barista
Cafe 8 Days A Week
11.2014 - 09.2016
Secondary School Certificate -
Homna Adarsha High School
Higher Secondary School Certificate -
Homna Govt.Collage
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