Momtaz Zahan
Trishal,Chawkbazar,Mymensingh
Summary
Dedicated Welfare Officer with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals. Demonstrates working knowledge of safeguarding principles. Promotes positive behavioural change for healthy lifestyle. Familiar with risk management practices and skills development,leadership and guiding staff on benefits options. Demonstrated success in client assessments and ensuring compliance with data protection standards. Previous internship at First Security Islami Bank PLC focused on customer satisfaction through effective communication and feedback analysis.
Overview
2026
2026
years of professional experience
Work History
Welfare Officer
Meghna Denims Ltd
Gazipur,Mawna, Bangladesh
08.2025 - 01.2026
- Supported colleagues in adopting a collaborative strategy to improve welfare services.
- Recorded interactions accurately to maintain compliance with data protection regulations.
- Assisted new staff in understanding benefits and retirement options for effective service delivery.
Internship about Customer Satisfaction
First Security Islami Bank PLC
- Assist customers with inquiries regarding banking products.
- Provide detailed information on bank offerings.
- Resolve customer complaints effectively.
- Gather and analyse customer feedback.
Education
.Master of Business Administration - Finance & Banking
Jatiya Kabi Kazi Nazrul Islam University
Trishal,Mymensingh2022
.Computer Science & Engineering - Bachelor of Science (BSc)
Daffodil International University (DIU)
Dhaka2020
.Higher Secondary Certificate - (HSC)
Trishal Mohila College
Trishal,Mymensingh2015
.Secondary School Certificate - (SSC)
Muslim Girls High School
Mymensingh2013
Skills
- Microsoft Office Suite
- Computer networking
- Customer relationship management
- Data analysis and visualization
- Programming languages
- Project leadership
References
.Md Hafizur Rahman Masum
Branch Manager
Relation: Sir
Mobile No:+8801992044168
languages
- Bangla: Native
- English: Conversational
Timeline
Welfare Officer
Meghna Denims Ltd
08.2025 - 01.2026
Internship about Customer Satisfaction
First Security Islami Bank PLC
.Master of Business Administration - Finance & Banking
Jatiya Kabi Kazi Nazrul Islam University
.Computer Science & Engineering - Bachelor of Science (BSc)
Daffodil International University (DIU)
.Higher Secondary Certificate - (HSC)
Trishal Mohila College
.Secondary School Certificate - (SSC)
Muslim Girls High School