Monzurul Kibriya
KOGARAH, 2217, NSW,NSW
Summary
Hardworking and reliable produce with strong ability in managing. Offering best and hardworking. Highly organized, proactive and punctual with team-oriented mentality.
Overview
4
4
years of professional experience
Work History
Shop Assistant
Whole farm fresh (chilli enterprise)
07.2023 - 03.2024
- Organized merchandise displays to promote sales and attract customers.
- Operated the cash register to process customer purchases accurately and efficiently.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Greeted customers and provided assistance with product selection.
- Ensured compliance with safety regulations when handling hazardous materials or equipment.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Organized merchandise on display racks according to established guidelines.
- Assisted in training new employees on standard operating procedures within the store environment.
- Collaborated with other staff members to ensure seamless operations within the store.
- Processed online orders accurately and timely for delivery or pickup in-store.
- Resolved customer complaints in a professional manner.
- Conducted regular inventory checks to ensure accurate stock levels.
- Identified opportunities to increase sales through cross-selling techniques.
- Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
- Provided information about products and services to customers.
- Maintained up-to-date knowledge of current sales promotions and advertisements.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Maintained accurate inventory levels through regular stock checks.
Shop Assistant
Fruitrite Pty Ltd
06.2023 - 07.2023
- Organized merchandise displays to promote sales and attract customers.
- Operated the cash register to process customer purchases accurately and efficiently.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Greeted customers and provided assistance with product selection.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Handled cash register transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Conducted regular inventory checks to ensure accurate stock levels.
- Identified opportunities to increase sales through cross-selling techniques.
- Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
- Provided information about products and services to customers.
Assistant Manager
Waterside fruit connection (parisi)
Pyrmont
09.2022 - 05.2023
- Helped shop personnel complete assignments.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Completed daily checklists for smooth shop operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Created reports on sales trends, inventory levels, and financial data.
- Communicated regularly with customers to gain insights into their needs.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained accurate records of sales transactions using point-of-sale systems.
Director
Mid city fresh pty ltd
Pyrmont
07.2020 - 09.2022
- Planned and implemented strategies to grow revenue.
- Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
- Coordinated activities with other departments to expedite work and improve interdepartmental performance.
- Guided and motivated staff to drive maximum performance.
- Implemented and prepared comprehensive business plans to expand business.
- Developed and presented new ideas and conceptualized new approaches and solutions.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Successfully improved employment turnover through creating incentive and training programs.
- Cultivated and maintained relationships to promote positive work culture.
- Recruited, hired and trained employees on operations and performance expectations.
- Met with stakeholders to address issues and implement solutions.
- Built strong referral network to generate new business opportunities.
- Supported work-life balance to improve staff morale.
- Researched and negotiated pricing to reduce cost of equipment and supplies.
- Drafted mission and vision statements to outline objectives and motivate employees.
- Generated reports to review data and issue corrective actions for improvements.
Shop Assistant
IGA
Taren Point , Nsw
10.2019 - 01.2021
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Completed daily checklists for smooth shop operations.
- Coordinated materials for shop needs and field operations at work sites.
- Scheduled maintenance and directed repairs on shop machinery and tools.
- Set up and tended equipment with machine operators to complete runs.
- Assisted customers with finding correct sizes for garments and showed accessories to complete outfits.
- Maintained ideal stock levels of work supplies for shop needs.
- Maintained visually appealing and displays through optimal use of lighting and signage.
- Kept detailed track of inventories and supplies using computer software.
- Helped shop personnel complete assignments.
- Operated equipment and tools in full accordance with safety procedures.
- Directed documentation, implementation, regulatory compliance, systems maintenance and resource and material procurement activities.
- Liaised between departments, optimizing communication channels to maximize productivity.
- Completed basic and semi-skilled work using available tools and facilities.
- Created successful strategies to develop and expand customer sales.
- Installed, inspected and maintained equipment components.
- Introduced new systems to streamline processes and reduce waste.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
Diploma of Business (RPL) - Business
Australian Competence Pty Ltd
Skills
- Cast and crew supervision
- Networking
- Script review and revision
- Story pitching
- Company guidelines
- Contract negotiation
- Logistics management
- Recruiting and hiring
- Technical operations oversight
- Networking expertise
- Issue resolution
- Strong creative vision
- Concept development
Timeline
Shop Assistant
Whole farm fresh (chilli enterprise)
07.2023 - 03.2024
Shop Assistant
Fruitrite Pty Ltd
06.2023 - 07.2023
Assistant Manager
Waterside fruit connection (parisi)
09.2022 - 05.2023
Director
Mid city fresh pty ltd
07.2020 - 09.2022
Shop Assistant
IGA
10.2019 - 01.2021
Diploma of Business (RPL) - Business
Australian Competence Pty Ltd