Mosarrof Hossain
Dhaka
Summary
Results-oriented Fabric Sales and Marketing Manager with expertise in team development and strategic planning. Cultivates high-performing teams through targeted training and mentoring. Enhances customer engagement and satisfaction by implementing innovative service strategies and maintaining open communication. Strengthens market presence through effective sales forecasting and market analysis.
Overview
11
11
years of professional experience
Work History
Fabric sales and Marketing
Manager
Dhaka
02.2015 - Current
- Collaborated with team members to achieve target results.
- Resolved complaints through calm communication and effective problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Handled customer concerns and escalated major issues to supervisor.
- Enhanced working relationships by participating in team-building activities.
- Met schedule using excellent planning and coordination skills.
- Enhanced customer engagement and satisfaction by delivering exceptional service.
- Developed team communications and information for meetings.
- Trained and mentored employees to improve team effectiveness.
- Built and maintained courteous and effective working relationships.
- Identified issues, analysed information and provided solutions to problems.
Education
Higher National Diploma - Post Graduate diploma in textiles industry Management
Bangladesh University of textiles
Tejgaon, Dhaka-121201-2025
Bachelor of Science - wet processing engineering
Daffodil International university
Dhanmondi, Dhaka-121201-2012
Skills
- Customer relationship management
- Visual merchandising
- Market analysis
- Sales forecasting
- Inventory management
- Fabric sourcing
- Problem solving
- Team building
Languages
English
Intermediate
B1
Interests
- I love all types of games like as cricket , football, volleyball , badminton and travelling new places
Timeline
Fabric sales and Marketing
Manager
02.2015 - Current
Higher National Diploma - Post Graduate diploma in textiles industry Management
Bangladesh University of textiles
Bachelor of Science - wet processing engineering
Daffodil International university