Moslehuddin Ahmed Chowdhury
Distributor
Chattogram,Bangladesh
Summary
Experienced Distribution & Customer service with over 15 years of experience in Telco, MFS and FMCG industry. Excellent reputation for resolving problems and improving customer satisfaction. Familiar with work SAP, MS Word, MS Excel, Complaint management system and other Web based applications.
Overview
35
35
years of professional experience
2
2
years of post-secondary education
Work History
Distributor
Progoti System Limited
Chattogram, Bangladesh
01.2015 - Current
- Increased revenue 30% along route within first year by attain daily and monthly sales target of designated area through DSR monitoring, ensuring proper distribution of products and implementation of retail channel activities (Regular POS visit, Event Sales, POSM Execution, Trade Campaign Execution, Service Point Audit etc.)
- Prepare own market visit plan, retail execution plan, campaign execution plan, distribution extension opportunity and implement on regular basis.
- Attend Daily Morning meeting with field force.
- Provide timely feedback on market activities to relevant people for coordinated planning, making informed business decisions and generating timely actions.
- Maintained daily lifting and sales collection reconciliation.
- Develop strong trade relationship with retailers.
Retail Shop Owner
Huawei
Chattogram, Bangladesh
08.2016 - 06.2019
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Recommended products to customers, thoroughly explaining details.
- Provided primary customer support to internal and external customers.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Distributor
Rocket (Duch Bangla Bank Limited)
Chattogram, Bangladesh
03.2015 - 06.2019
- Communicated regularly with Area Manager/ Regonal Manager for delivery route details and changes.
- Maintain optimum stock at distribution walet any point of time
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every Transaction.
- Regular POS visit, Event Sales, POSM Execution, Trade Campaign execution, Service Point Audit etc.
Didribution
Teletalk Bangladesh Limited
Chattogram, Bangladesh
08.2014 - 06.2019
- Exceeded goals through effective task prioritization and great work ethic.
- Ensuring proper distribution of products and implementation of retail channel activities.
- Regular POS visit, Event Sales, POSM Execution, Trade Campaign execution, Service Point Audit etc.
- Maintain optimum stock of products at distribution house at any point of time.
- Develop strong trade relationship with retailers.
- Monitor performance of field force on a regular basis and provide structured feedback for development also
Strategic Consulting, including business plan & sales strategy development
Distributor
Square Toiletries Limited
Chattogram, Bangladesh
10.2014 - 06.2015
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
- Maintain 132 items of products optimum stock at distribution house.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Processed payments, made change and provided receipts.
- Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
- Immediately addressed problems with customers to promote speedy resolution.
Center Manager and Distribution Hub in Charge
Robi Axiata Limited
Noakhali, Bangladesh
06.2012 - 04.2014
- Supervise Implementation and Execution sales & service from 260 service point.
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Facilitated maintenance team training procedures to align with company standards.
- Supervise product distribution central to distributor through SAP
- Collection & deposit reconcile with Bank and Finance department.
- Evaluated systems according to predetermined checklist and noted issues.
Floor /Operations Manager & Inventory
Robi Axiata Limited
Chattogram, Bangladesh
03.2004 - 05.2012
- Identified issues, analyzed information and provided solutions to problems.
- Maintained energy and enthusiasm in fast-paced environment.
- Encouraged and motivated team of 12 members to deliver superior one stop service from every counter.
- Weekly and monthly report produce.
- Ensure inventory with 100% accuracy to manage stock Through SAP.
- Assist Head of Branch for Branch operational activities etc.
- Collaborated with Finance Department to daily and monthly reconciliation.
- Worked flexible hours; night, weekend, and holiday shifts.
Asst. Officer, Marketing & Customer Service
Sheba Telecom (Pvt.) Ltd. (Now Banglalink)
Chattogram, Bangladesh
03.1999 - 08.2003
- Managed company standards for all marketing collateral and oversaw consistent application.
- Locally Monitor Dealer Management & Trade marketing activities.
- Complain Handle.
- Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans
Show Room In-charge
Transcom Electronics (Philips)
Chattogram, Bangladesh
02.1998 - 12.1998
- Direct sales and Hire purchase sales & collection
- Stock Management.
- Maintained excellent attendance record, consistently arriving to work on time.
- Daily report and monthly report produce.
Education
Bachelor of Arts - Social Sciences
Government City College
Chattogram 07.1993 - 06.1995
Skills
Customer service understanding
Timeline
Retail Shop Owner
Huawei
08.2016 - 06.2019
Distributor
Rocket (Duch Bangla Bank Limited)
03.2015 - 06.2019
Distributor
Progoti System Limited
01.2015 - Current
Distributor
Square Toiletries Limited
10.2014 - 06.2015
Didribution
Teletalk Bangladesh Limited
08.2014 - 06.2019
Center Manager and Distribution Hub in Charge
Robi Axiata Limited
06.2012 - 04.2014
Floor /Operations Manager & Inventory
Robi Axiata Limited
03.2004 - 05.2012
Asst. Officer, Marketing & Customer Service
Sheba Telecom (Pvt.) Ltd. (Now Banglalink)
03.1999 - 08.2003
Show Room In-charge
Transcom Electronics (Philips)
02.1998 - 12.1998
Bachelor of Arts - Social Sciences
Government City College
07.1993 - 06.1995
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