MOUSUM DEB
Assistant Manager- Enterprise Support | Cloud Pre-sales | IT Infrasructure
Dhaka
Summary
Experienced Network Engineer with over 11+ years of expertise in designing, implementing, and maintaining robust network infrastructures. Adept at leading teams, optimizing network performance, and ensuring high levels of security and availability.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
18
18
years of post-secondary education
3
3
Certifications
Work History
Assistant Manager (Team Lead) - Enterprise Support | IT Infrastructure | Cloud Pre-Sales
INTERCLOUD LIMITED
08.2017 - Current
- Configure Router/Switch/Firewall of multiple vendors
- Configure OSPF, EIGRP, BGP, and MPLS in the backbone devices
- Managing multiple enterprise projects regarding internet services, data services and LAN solutions
- Conduct discovery meetings to gather business and technical requirements
- Develop technical architectures and propose cloud solutions (OpenStack)
- Create customized demos, proofs of concept (POCs), and prototypes to verify solution feasibility
- Work with sales teams to develop proposals, including technical documentation, cost estimations, and compliance frameworks
- Collaborate with cloud architects, delivery teams, and product teams to ensure alignment between proposed solutions and the company's capabilities
- Analyze competing solutions and provide insights to differentiate offerings
Coordinator (Support)
QUBEE (AUGERE Wireless Broadband Bangladesh Limited)
10.2014 - 08.2017
- Trained employees on technical and communication procedures
- Take ownership of customer issues reported and see problems through to resolution
- Lead and coordinate a team of 10 members of on point customer service
- Technical coordination to field engineers to accomplish assigned tasks
- Setup USB, indoor and outdoor unit (ZTE, Dongle, Rover, Gigaset,)
- R&D of different WiMax modem
- Provide Corporate and VIP support (Configuration and troubleshooting of Local LAN, Ad-hoc, networking, Broadband and Wireless router, CCTV, IP Camera, Mail server, VPN, Mikrotik router etc.)
Education
Higher Secondary Certificate Exam (H.S.C) - Science
Govt. Hazi Muhammad Mohsin College
Chittagong, Bangladesh 04.2001 - 01.2006
Secondary School Certificate (S.S.C) - Science
Collegiate School
Chittagong, Bangladesh 04.2001 - 01.2004
Bachelor of Science - Electrical & Electronic Engineering (EEE)
University of Science & Technology Chittagong
Chittagong, Bangladesh 04.2001 - 01.2012
Skills
Operations management
Certification
Cisco Certified Network Associate Routing & Switching (CCNA)
Personal Information
- Father's Name: Mr. Ashutosh Deb
- Mother's Name: Mrs. Lopa Deb
- Date of Birth: 10/30/87
- Nationality: Bangladeshi
- Religion: Hinduism
Timeline
Assistant Manager (Team Lead) - Enterprise Support | IT Infrastructure | Cloud Pre-Sales
INTERCLOUD LIMITED
08.2017 - Current
Coordinator (Support)
QUBEE (AUGERE Wireless Broadband Bangladesh Limited)
10.2014 - 08.2017
Higher Secondary Certificate Exam (H.S.C) - Science
Govt. Hazi Muhammad Mohsin College
04.2001 - 01.2006
Secondary School Certificate (S.S.C) - Science
Collegiate School
04.2001 - 01.2004
Bachelor of Science - Electrical & Electronic Engineering (EEE)
University of Science & Technology Chittagong
04.2001 - 01.2012
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