MUSHFIKUS SALEHIN
IT System Support Engineer
Dhaka,Dhaka
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
IT Senior Officer
Sharmin Group
01.2019 - Current
Microsoft Office O365 Mail Create, Configure and Maintain.
Coordinate with vendor on network/hardware/software related matters.
Maintained network hardware and software and monitored network to support network availability to end users.
Operating System: Windows-10,11, MAC OS.
Active Directory (User/ID creation, delete, reset, update, distribution, list/security and accesses).
Network Infrastructure, Router & AP Configure & Maintain.
Assist in Annual system Audit
All IT Related Device & Accessories Inventory Maintain
Helpdesk Call Support Maintain.
IT System Support
Kingfisher IT
01.2018 - 12.2018
Laptop Configure and Maintain.
Hardware and Software user end support.
All IT Related Device & Accessories Inventory Maintain.
Performed troubleshooting and maintenance of existing network systems.
Network Infrastructure, Router Configure & Maintain.
CCTV Monitoring.
Education
Bachelor of Science (B.Sc - Computer Science & Engineering
European University OF Bangladesh
Dhaka, Bangladesh12.2024
High School Diploma -
Ideal Institute Of Science & Technology (IIST)
Mirpur-10, Dhaka-1216, Bangladesh01.2019
Dakhil - Secondary School Certification
Kazipara Si. Fadil Madrasa
Kazipara, Mirpur, Dhaka-121605.2013
Skills
- Network Infrastructure Support
- Active Directory Configuration in Windows Server
- Router & AP Configure & Maintain
- Microsoft Office O365 Outlook Mail Create, Configure and Maintain
- Software and Hardware Implementation
- All IT Related Device & Accessories Inventory Maintain
- Technical Issues Analysis
- Hardware Repair
- Mac Systems
- Infrastructure Planning
- Helpdesk Call Support
Accomplishments
- Total Year of Experience: 5 Years.
- Promoted to Senior Officer IT after 1 year of employment.
Certification
- Training Title: CCNA (Institute: Bangladesh IT)
- Training Title: Windows Server 2012 R2 (Institute: Bangladesh IT)
Languages
Bengali
Native language
English
Upper intermediate
B2
Arabic
Intermediate
B1
Timeline
IT Senior Officer
Sharmin Group
01.2019 - Current
IT System Support
Kingfisher IT
01.2018 - 12.2018
Bachelor of Science (B.Sc - Computer Science & Engineering
European University OF Bangladesh
High School Diploma -
Ideal Institute Of Science & Technology (IIST)
Dakhil - Secondary School Certification
Kazipara Si. Fadil Madrasa
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