Nafis Khan
House - 126, Plot 1120, Building Name: Shugondha, 3rd Floor, Shahjadpur, Gulshan
Summary
Human resources professional with extensive experience in HR operations and employee relations in large corporate settings. Proficient in managing HR processes including employee transfers, conflict resolution, and final settlements using HRIS platforms like CGHRIS. Expertise in maintaining accurate employee records and ensuring compliance while facilitating onboarding and offboarding workflows. Collaborative team player with a focus on operational efficiency and continuous improvement in HR practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive – Human Resources Operations & Employee Relations
Confidence Group (Confidence Infrastructure PLC. & Confidence Batteries Limited)
Dhaka
10.2023 - Current
- Manage and execute core HR functions, including employee transfers, internal movements, conflict resolution, and final settlement processes.
- Maintain, update, and audit employee records through the CGHRIS system to ensure data accuracy and compliance with company policies.
- Issue a wide range of official employee documents, such as experience letters, NOCs, salary slips, transfer letters, resignation acceptance letters, and more, using CGHRIS.
- Coordinate the end-to-end onboarding and offboarding process by ensuring timely documentation, system updates, and interdepartmental communication.
- Organize and manage employee personal files by regularly filing updates, documentation, and correspondence for future reference, and compliance audits.
- Continuously learn and optimize the CGHRIS software to streamline HR operations, reduce manual errors, and increase overall efficiency.
- Support HR audits, and ensure compliance with legal and organizational standards by preparing and presenting accurate documentation.
- Work closely with cross-functional teams, such as Talent Acquisition, Organizational Development (OD), and Admin, to provide operational HR support and facilitate smooth workflow transitions.
- Act as a communication bridge between employees and HR by addressing queries, ensuring timely responses, and maintaining transparency in HR practices.
Senior Executive
Kuul Merchant LTD
Gulshan
05.2018 - 09.2023
- Managed holistic office administration and led a team of 10 employees.
- Ensured smooth daily operations and achieved targets set by team members.
- Fostered client relationships while negotiating and finalizing deals with clients and vendors.
- Promoted from part-time Executive to full-time Senior Executive in 2021.
Intern
Walton Group (Walcart LTD)
Bashundhara R/A
05.2021 - 10.2021
- Conducted in-depth research on preferred foreign and local brands for Bangladeshi clientele.
- Communicated with brands to explore potential partnership opportunities via emails and phone calls.
- Participated in Marketing Department meetings, presenting innovative ideas to superiors.
- Scheduled interdepartmental and vendor meetings to facilitate effective collaboration.
Education
Masters of Business Administration - Human Resource Management
Independent University Bangladesh
Bashundhara R/A12.2023
Bachelors of Business Administration - Marketing, International Business
Independent University Bangladesh
Bashundhara R/A05.2021
US High School Diploma - GED
IT Bangla
Dhaka01.2017
GCSE O-LEVEL (Edexcel) - Science
Academia
Lalmatia01.2015
Skills
- Microsoft Office Suite
- Data analysis and management
- Human resources operations
- Employee relations and onboarding
- Cross-functional collaboration
- Effective communication skills
- Attention to detail
- Problem solving and negotiation
- Customer relationship management
- Staffing and team building
- Market research and analysis
- Analytical skills and insights
- Motivating staff and teams
Certification
- Google Digital Garage, The Fundamentals of Digital Marketing, 2019
- Google Analytics for beginners, 2020
Volunteer Experience
- Independent Marketers Association (IMA), IUB, member, 2018-2019
- Academia Debate Fest (ADF), 2013
- The Daily Star Awards, 2014
- Community Action, Bangladesh, 2013
Participations
- Idea Hunters 1.0, ULAB Digital Marketing Club, 2020
- HULT Prize 2020
Affiliations
Passionate about football and team sports that encourage collaboration and strategic thinking, enthusiastic about music and cultural exploration, with a love for traveling and discovering new places, and enjoy exploring diverse perspectives through new experiences — personally and professionally
References
References available upon request.
Timeline
Executive – Human Resources Operations & Employee Relations
Confidence Group (Confidence Infrastructure PLC. & Confidence Batteries Limited)
10.2023 - Current
Intern
Walton Group (Walcart LTD)
05.2021 - 10.2021
Senior Executive
Kuul Merchant LTD
05.2018 - 09.2023
Masters of Business Administration - Human Resource Management
Independent University Bangladesh
Bachelors of Business Administration - Marketing, International Business
Independent University Bangladesh
US High School Diploma - GED
IT Bangla
GCSE O-LEVEL (Edexcel) - Science
Academia
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