Nafiul Khalaek Nafis
Mohammadpur,Bangladesh
Summary
A young, vibrant, ambitious undergraduate fellow desiring to work as a team member to serve dedicatedly in managerial functions. I maintain an open mindset that enables me to challenge myself and facilitate the growth of others consistently. I am a mature team worker who immensely tends to finish things on time.
Overview
6
6
years of professional experience
Work History
Executive, Logistics Dispatch
Projukti Builders LTD
Dhaka, Bangladesh
09.2024 - Current
- Monitored phone queue, supported emails and retrieved inbound support faxes.
- Created strategies to improve customer service standards in order to increase satisfaction ratings.
- Worked with routing specialists, route managers and service department to optimize routes.
- Generated reports on daily shipment volumes and performance metrics.
- Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
- Documented services performed, operations information, and dispatch details in system.
- Forecasted manpower requirements based on daily workload and company targets.
Senior Consultant, Sales
Infinity Real-Estate Ltd
Dhaka, Bangladesh
06.2022 - Current
- Provided strategic guidance to clients on best practices for business operations.
- Prepared comprehensive project status updates including risks, issues, timeline changes.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Directed and coordinated work completed by junior consultants and other consultants.
- Supported the sales team by providing technical expertise in pre-sales activities such as product demonstrations or proposal writing.
- Coordinated internal resources and third parties and vendors for the flawless execution of projects.
- Partnered with senior executives to identify key performance indicators for measuring success.
- Worked closely with human resources to support employee management and organizational planning.
- Set specific goals for projects to measure progress and evaluate end results.
HR Intern
GAO Tek Inc.
Dhaka
01.2025 - 03.2025
- Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
- Managed the onboarding process for new hires, including orientation and paperwork completion.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Conducted reference checks on prospective candidates.
- Scheduled or conducted new employee orientations.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
- Attended meetings with hiring managers to discuss staffing needs and strategies for filling open positions.
Operations Lead
Pineapple Express Sourcing LTD
Dhaka
02.2022 - 12.2024
- Led crisis management efforts, minimizing operational disruptions and maintaining business continuity.
- Organized operational activities for clients and handled day-to-day issues.
- Conducting regular meetings with team members to discuss progress and identify areas for improvement.
- Implemented new operational procedures, resultingin an increase in process efficiency.
- Coordinated logistics and resource allocation to meet project deadlines and budget constraints.
- Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
- Identified needs of customers promptly and efficiently.
- Identified cost savings opportunities through process optimization initiatives.
- Maintaining relationships with external vendors and suppliers related to operations needs.
Communication Coordinator (Contractual)
United Interpreter Bangladesh, Bangladesh Police
Dhaka, Bangladesh
08.2022 - 04.2023
- Creating database, maintaining documentation, and commutating communication processes of Anti-Terrorism Unit, Bangladesh Police.
- Coordinated with senior management to align communication efforts with overall business goals and objectives.
- Developed training materials and workshops for staff on best practices in communication and public relations.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Updated contact lists used by the Public Relations department regularly.
- Led the development and implementation of strategic communication plans to enhance company reputation and stakeholder engagement.
- Utilized analytics tools to measure the effectiveness of communication strategies and adjust tactics accordingly.
Communication Executive
Aazmin CNT Corporation
06.2020 - 07.2022
- Preparing service proposals for real estate companies and related vendors ; maintaining business partnership with sourcing companies, agencies, and other clients
- Primary research, social media content management, meeting and proposal arrangement
- Coached client representatives in effective communication with public or employees.
- Provided hands-on installation, maintenance, configuration and troubleshooting of global communication equipment.
- Evaluated existing communication channels and identified opportunities for improvement.
- Coordinated delivery of encryption devices and keying materials to customers, bolstering security of classified networks.
Field Assistant
Social Welfare Ministry
Dhaka, Bangladesh
01.2021 - 03.2021
- Research, planning, and analysis.
- Preparing reports and presentations.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Processed and prepared business or government forms and expense reports.
- Evaluated potential sites for field research projects.
- Monitored and directed work of lower-level clerks.
- Provided assistance with setting up campsites for extended stays in remote locations.
Operations Executive
Brand Buzz
10.2018 - 05.2020
- Managing events and social media creative contents; writing event promotional scripts; preparing event news archives and catalogs
- Collaborated with senior management team on strategic planning initiatives related to operations activities.
- Identified cost savings opportunities through process optimization initiatives.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented campaigns and promotions to help with developing goods and services.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Education
Bachelor of Social Science - Sociology
University of Barisal
01.2023
Higher Secondary Certificate - Business Studies
Dhaka Commerce College
01.2016
Secondary School Certificate - Science
Government Laboratory High School
01.2014
Skills
- Content Writing
- Copywriting
- Microsoft Office
- Google Suite
- Entrepreneurial Orientation
- Management and leadership
- Communication and Negotiation
- Analysis and Critical thinking
- Flexibility and Affordability
- Organization and Team work
- Emotional intelligence
- Attention to detail
- Active listening
- Route optimization
- Vendor management
- Project management
- Resource allocation
- Cross-functional team leadership
- Customer service
- Vendor coordination
- Labor cost controls
- Negotiations expert
- Operations and finance expert
- Regulatory affairs
- Profit and loss statements
- Event management and promotion
- Public speaking talent
- Policy development
- Strategic planning
- Partnership building
- Product development
- Financial management
- Human resources
- Multi-unit operation management
Accomplishments
- Received accolades and prizes for outdoor games at indoor/outdoor annual programs.
- Was among the top 5 in Dhaka division at the Inter-School Chess Competition (2011)
- Was a part of among top 25 teams GP Accelerator Competition (2019)
References
- Md Hasan Abdullah Towhid, Deputy Chief of Protocol, Ministry of Foreign Affairs, Dhaka, Bangladesh, +880247119436, 01755591695, hasan.towhid@mofa.gov.bd
- Md Hifjur Rahman, Head of Human Resources, Rupayon City, Uttara, Dhaka, Bangladesh, 01734170950, hifzurrahman417@gmail.com
- Sadman Sakib Bin Rahman, Assistant Professor, Department of Sociology, University Of Barisal, 01787369536, ssbrahaman@bu.ac.bd
Extracurricular Activities
Film activist and Member of Convening Committee, Kirtankhola Film Society, Barisal university, 2017-2021, Strived hard to instil and rejuvenate ethical value through facilitating filmmaking works Transcriptionist, Career Club, University of Barisal, Collected sufficient data about key speakers, and programmed events Committee Member, Barisal University Debating Society, Supervised event planning, contract management, and post-event follow-up Master Facilitator, Prokash, British Council Bangladesh, Youth-net For Climate Justice, Taught climate awareness to underprivileged students and coastal people Coordinator, Rising Star Charity Bangladesh, Maintained communication with foreign delegates
Hobbies and Interests
- Cooking
- Teaching
- Theatre
- Listening to music
- Watching movies
- Travelling
- Reading
- Scripting
Languages
- English, Professional Working Proficiency
- Bangla, Native or Bilingual Proficiency
- Hindi, Bilingual Proficiency
Contacts
+8801323929739, +8801872535406
nafiulnafeez@gmail.com
https://www.linkedin.com/in/nafiul-khalayek-nafeez-a8829616b/
Mohammodpur, Dhaka- 1207, Bangladesh
Languages
Bengali
First Language
English
Advanced
C1
Hindi
Intermediate
B1
Urdu
Intermediate
B1
Timeline
HR Intern
GAO Tek Inc.
01.2025 - 03.2025
Executive, Logistics Dispatch
Projukti Builders LTD
09.2024 - Current
Communication Coordinator (Contractual)
United Interpreter Bangladesh, Bangladesh Police
08.2022 - 04.2023
Senior Consultant, Sales
Infinity Real-Estate Ltd
06.2022 - Current
Operations Lead
Pineapple Express Sourcing LTD
02.2022 - 12.2024
Field Assistant
Social Welfare Ministry
01.2021 - 03.2021
Communication Executive
Aazmin CNT Corporation
06.2020 - 07.2022
Operations Executive
Brand Buzz
10.2018 - 05.2020
Bachelor of Social Science - Sociology
University of Barisal
Higher Secondary Certificate - Business Studies
Dhaka Commerce College
Secondary School Certificate - Science
Government Laboratory High School