Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager
Nahian Tasfia

Nahian Tasfia

Assistant Manager
Flat No: 19/E, Level-10, Togor Bhaban,57 New Eskaton Garden, Bangla Motor

Summary

Dynamic professional with extensive experience at MFS & banking with 8+ yearsexperience, excelling in operations management and reporting. Proven ability to automate processes and enhance data accuracy using SQL and Power BI. Recognized for strong problem-solving skills and effective team leadership, driving efficiency and compliance in data governance.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Assistant Manager of Intelligence & Operations

Nagad Limited
07.2022 - Current

Core Member of Database ,Reporting and Automation Team

● Generate daily, weekly, and monthly operational and performance reports. Maintain databases and ensure the accuracy of stored data.
● Gather data from multiple sources such as databases (SQL Server, Oracle), Excel sheets, BI etc.
●Automate report generation using tools like Excel Macros, Power Query, or scripts.
●Translate business requirements into technical specifications and reports.
● Highlight trends, variances, and performance gaps through dashboards and visualizations.
● Ensure reports are error-free and validated against source data.
● Performing necessary testing with new modules and implementation of applications.
● Dealing with developments regarding internal portal and automations
● Ensure reports comply with company data governance and security policies.

Senior Executive

Nagad Limited
04.2021 - 06.2022

Core Member of LEA IT Operations Team

● 1st and 2ndlevel support of all applications and Internal portals of LEA Department

● Dealing with developments regarding LEA Management portal

● Performing requirement analysis, design accordingly and provide automation solution

● Providing report/data and different MIS as per requirement from different department

● Automating database through converting it to internal portal

● Performing necessary UAT with new module and implementation of web applications

● Upgrading applications and versions by communicating with vendors; also testing and installing upgrades as a team member

● Developing and maintaining documentation like IT policies, SLA & SOP.

Junior Officer

Shimanto Bank Limited
09.2016 - 03.2021

Core Member of Application Team & Implementation Team

● 1st and 2ndlevel support of Core Banking System

● 1st and 2ndlevel support of all other core applications

● Dealing with payment system like BACH, EFTN & RTGS applications

● Providing report/data and different MIS as per requirement from different department

● Performing necessary testing with new module, product and implementation of different applications like HRM solution, ERP solution.

● Maintaining SLA with Core banking application, Internet Banking and SMS application

● Integrating projects like School Payment, bKash Payment, ecommerce payment and other utility bill payments with Internet Banking Web, Android Application and iOS.

● Environment readiness for Branches.

● Troubleshooting problems in application; escalating problems to vendor if required.

● Developing and maintaining documentation like SLA & SOP.

● Upgrading applications and versions by communicating with vendors; also testing and installing upgrades as a team member.

● Developed Intra Website for employee usage only. Also implemented e-Learning module of Shimanto Bank Limited.

● Performed UAT for necessary version upgradation and development of Android and iOS application.

Education

MBA - Major in Supply Chain Management

Bangladesh University of Professionals
Dhaka
04.2001 -

Bachelor of Science - Major in Electrical & Electronics Engineering

Ahsanullah University of Science & Technology
Dhaka
04.2001 -

Higher Secondary School - Science

Joypurhat Girls’ Cadet College
Rajshahi
04.2001 -

Secondary School Certificate -

Joypurhat Girls’ Cadet College
Rajshahi, Bangladesh
04.2001 -

Skills

Microsoft SQL 2016

Accomplishments

  • Promoted after successful completion of 1 year of working period due to extraordinary performance in designing and automating database in 2022
  • Star Performer Award 2019 & 2020 from MD & CEO consecutively
  • Achieved Outstanding performer award in 2018
  • Promoted after completion of 1 year of working period due to extraordinary performance in previous organization for managing excess workload and delivering before time efficiently in 2018
  • A member of Future Leadership Team of SMBL from 2017 to 2019
  • Achieved government scholarship in SSC & HSC

Timeline

Assistant Manager of Intelligence & Operations

Nagad Limited
07.2022 - Current

Senior Executive

Nagad Limited
04.2021 - 06.2022

Junior Officer

Shimanto Bank Limited
09.2016 - 03.2021

MBA - Major in Supply Chain Management

Bangladesh University of Professionals
04.2001 -

Bachelor of Science - Major in Electrical & Electronics Engineering

Ahsanullah University of Science & Technology
04.2001 -

Higher Secondary School - Science

Joypurhat Girls’ Cadet College
04.2001 -

Secondary School Certificate -

Joypurhat Girls’ Cadet College
04.2001 -
Nahian TasfiaAssistant Manager