Organized and result-driven professional, looking for employment in a dynamic work environment, where experience and professionalism are valued and required as means for attaining company success.
Overview
10
10
years of post-secondary education
10
10
years of professional experience
Work History
Operations Lead (Team Captain)
British Bangla Travel Ltd
06.2019 - Current
Responsible for developing SOP (Standard Operating Procedure), Policies for Day-to-day administration activities.
To assist in set proper KPI, monitor to implement.
Develop the Marketing, Sales and Product Team for the Company.
Supervise the whole operational work.
Evaluate employee performance and identify hiring and training needs.
Manage the R&D team to be able to give the best product for Apps and Website.
Design the business module for B2B and B2C of Website and Apps.
Manage the R&D team to be able to give the best product for Apps and Website.
Operational Director
Servebizz Traveler
10.2017 - 05.2019
Develop the Marketing, Sales and Product Team for the Company.
Coordinate the Accounts team.
Monitor the Online Travel Agency (OTA) work regularly.
Plan and implement new things on the Website and Apps.
Manage Data team for Website and Travel Apps.
Monitor each and every day result of Apps and Website to make it perfect.
Evaluate employee performance and identify hiring and training needs.
Supervise the whole operational work.
Manage the R&D team to be able to give the best product for Apps and Website.
Craft the Online Travel Agency (OTA) portal for B2B and B2C.
Develop online Umrah and Hajj Solution.
Operational Head
Sharetrip Bangladesh Limited
11.2015 - 09.2017
Develop marketing strategies and tactics in line with company objectives.
Manage and coordinate all marketing activities within the marketing department.
Listing new Corporate and B2B for business acquisition and make visit plan.
Get the requirements properly from Corporate and execute according to that.
Coach and support marketing, sales and product teams and bring the best out of them.
Orient the staff about the policies through different training sessions in all the offices, provide clarification to the staff time to time.
Craft the Online Travel Agency portal for B2B and B2C.
To perform recruitment & selection process that include Job advertisement, CV screening, ability test, interview, negotiation and finalizing offer.
ICT Manager
EDGE Consulting LTD
02.2014 - 10.2015
Manage and coordinate the farmer apps, website.
Manage field team for collecting raw data for company apps and website.
Coach and support whole IT team to get the work done in time.
Create and maintain a strong, meaningful and long-lasting relationship with the donors and foreign client.
Junior Lecturer
North South University
, Bangladesh
01.2014 - 01.2015
Take course of Circuit Analysis part-1(Direct Current) and part-2 (AC).
Prepare Lab Manuel for Circuit course and Physics -2.
Maintaining tutorial sessions for students.
Communication Lab.
Business Development Associate
OPORTO
North Sydney, Australia, Australia
08.2012 - 12.2013
Attending customer queries.
Product allocation & space cap management Using RDT wireless module and SAP.
Preparing forecasting report for market analysis.
Responsibilities related to product development regarding marketing and sales.
Giving innovative ideas regarding the product to make the product successful.
OH&S team member.
Tele-marketing
Fieldforce Australia Limited
01.2012 - 06.2012
Receiving inbound and making outbound calls.
Providing information to our customers on our various programs.
Creation of customer appointments.
Education
Master of Science - Project Management
University of Technology Sydney
Sydney,Australia
06.2009 - 06.2011
Bachelor of Science - Electronics & Telecommunication Engineering
North South University
Dhaka,Bangladesh
01.2005 - 04.2009
HSC -
Rajuk Uttara Model School & College
Dhaka, Bangladesh
07.2002 - 06.2004
SSC -
National Bank Public School
Dhaka, Bangladesh
01.2000 - 03.2002
Skills
Project Management
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Affiliations
Member of the organizing committee of ‘Leadership forum 2011’ held at University of Technology Sydney, Australia. This event had focused on developing leadership in the context of south-east asia politics
Qualification assessed by Engineers Australia.
Timeline
Operations Lead (Team Captain)
British Bangla Travel Ltd
06.2019 - Current
Operational Director
Servebizz Traveler
10.2017 - 05.2019
Operational Head
Sharetrip Bangladesh Limited
11.2015 - 09.2017
ICT Manager
EDGE Consulting LTD
02.2014 - 10.2015
Junior Lecturer
North South University
01.2014 - 01.2015
Business Development Associate
OPORTO
08.2012 - 12.2013
Tele-marketing
Fieldforce Australia Limited
01.2012 - 06.2012
Master of Science - Project Management
University of Technology Sydney
06.2009 - 06.2011
Bachelor of Science - Electronics & Telecommunication Engineering
North South University
01.2005 - 04.2009
HSC -
Rajuk Uttara Model School & College
07.2002 - 06.2004
SSC -
National Bank Public School
01.2000 - 03.2002
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