NAIMUZZAMAN
House# 38, Road# 03, Block-B, Aftabnagar, Dhaka
Summary
As an IT professional with over 7 years of experience in system administration, IT service management, infrastructure support and enterprise-level technical operations across leading Bangladeshi financial institutions, I aim to leverage my strong technical expertise, analytical mindset, and problem-solving skills to contribute to an innovative organization where I can improve system reliability, enhance security posture and support digital transformation initiatives. My goal is to grow as a technology leader by continuously adopting new tools, enhancing operational efficiency and delivering impactful IT solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Executive Officer, ICT Division
Modhumoti Bank PLC
07.2023 - Current
- Managing Active Directory Domain Server, administering OUs, users, groups, and computers
- Administering Group Policy Objects (GPO) and establishing account, password, and security policies
- Handling Microsoft Exchange Server along with Exchange Online Protection
- Managing internet access control policies using Forti Proxy in line with ICT security policy
- Creating, configuring, and managing virtual servers on the Hyper-V platform
- Implementing regular backup schedules, ensuring backups are successful, and restoring data when necessary
- Deploying software, updating applications and security patches, and automating installation of windows updates using SCCM
- Ensuring all hardware is functioning properly, replacing faulty components, and upgrading when necessary
- Working with external vendors for purchasing new hardware/software or getting support for existing products
Assistant Manager, IT Service Management
City Bank PLC
01.2023 - 07.2023
- Providing technical support to ensure smooth operations of all applications and software used by the organization
- Managing Active Directory user accounts, groups, OUs, and other directory service objects
- Performing network maintenance and system upgrades including patches, hot fixes, and security configurations
- Configuring and installing various network and hardware devices like laptops, switches, routers, and access points
- Maintaining IT asset inventory database and purchase requisition of different hardware and network devices
- Mitigating IT audit observations across the branches in compliance with directives from Bangladesh Bank
- Keeping close liaison with vendors and IT personnel for prompt problem resolution
Officer, IT Service Management
City Bank PLC
03.2019 - 12.2022
- Providing technical support to ensure smooth operations of all applications and software used by the organization
- Managing Active Directory user accounts, groups, OUs, and other directory service objects
- Performing network maintenance and system upgrades including patches, hot fixes, and security configurations
- Configuring and installing various network and hardware devices like laptops, switches, routers, and access points
- Maintaining IT asset inventory database and purchase requisition of different hardware and network devices
- Mitigating IT audit observations across the branches in compliance with directives from Bangladesh Bank
- Keeping close liaison with vendors and IT personnel for prompt problem resolution
IT Support Specialist
Response Ltd
03.2018 - 03.2019
- Providing technical support to the employees of Banglalink Digital Communication Ltd
- Installing and configuring computer hardware, operating systems, and related applications
- Troubleshooting different hardware, software, and devices like network printers, projectors, laptops, and desktops
- Ensuring all meeting rooms, printers, and video conference systems are working properly
- Diagnosing and solving hardware-related faults and replacing parts as required
- Maintaining IT asset inventory database
- Keeping close liaison with vendors for prompt warranty support
Education
Executive Masters in Information Technology -
University of Dhaka
01-2025
BSc. in Electronic & Telecommunication Engineering -
International Islamic University Chittagong
01-2016
Higher Secondary Certificate (HSC) - Science
Govt. City College, Chittagong
01-2011
Secondary School Certificate (SSC) - Science
Chittagong Collegiate School
01-2009
Certification
Cisco Certified Network Associate Routing and Switching (CCNA)
Institute: Cisco
Date Certified: June, 2019
ISO 27001 Lead Auditor
Institute: CQI | IRCA
Date Certified: March 1, 2024
LANGUAGES
English
Full Professional
Bangla
Native or Bilingual
TRAINING/COURSES
VMware vSphere: Install, Configure Manage [V8]
Institute: CSL Training
Year: 2025
Microsoft Exchange Server 2019
Institute: CSL Training
Year: 2024
Ethical Hacking & Cyber Security
Institute: CSL Training
Year: 2022
Microsoft Certified Solutions Associate (MCSA)
Institute: CSL Training
Year: 2021
Red Hat Certified System Administrator (RHCSA)
Institute: New Horizons Computer Learning Center
Year: 2016
References
Md. Sezanur Rahman
Head of Infrastructure, Modhumoti Bank PLC
Phone: +880 1713066849
Kazi Azizur Rahman
AMD & Chief Information Officer, City Bank PLC
Phone: +880 1711423331
Timeline
Senior Executive Officer, ICT Division
Modhumoti Bank PLC
07.2023 - Current
Assistant Manager, IT Service Management
City Bank PLC
01.2023 - 07.2023
Officer, IT Service Management
City Bank PLC
03.2019 - 12.2022
IT Support Specialist
Response Ltd
03.2018 - 03.2019
Executive Masters in Information Technology -
University of Dhaka
BSc. in Electronic & Telecommunication Engineering -
International Islamic University Chittagong
Higher Secondary Certificate (HSC) - Science
Govt. City College, Chittagong
Secondary School Certificate (SSC) - Science
Chittagong Collegiate School