Summary
Overview
Work History
Education
Skills
Languages
Signature:
SalesAssociate
Nayan D Cruze

Nayan D Cruze

Natore

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

26
26
years of professional experience

Work History

Supervisor at Vehicle Repairing Workshop

B,N Automobile Service Centre
Gazipur
03.2010 - Current
  • Streamlined staff maintenance processes to enhance operational efficiency.
  • Facilitated customer communications to boost satisfaction and service quality.
  • Initiated job card openings for customer vehicles, ensuring thorough documentation.
  • Evaluated car issues and conveyed diagnostic information to mechanics promptly.
  • Compiled required parts lists for repairs, coordinating procurement effectively.
  • Supported mechanics in problem-solving, improving turnaround times for repairs.
  • Performed daily inventory checks of equipment parts, maintaining comprehensive logs.
  • Generated detailed monthly reports on daily activities and financial performance.

Supervisor at Vehicle Repairing Workshop

N,S Auto Solutions
Gazipur
07.2002 - 02.2010
  • Streamlined communication with customers to boost satisfaction and resolve inquiries effectively.
  • Prioritized staff safety by ensuring rapid medical response during workplace accidents.
  • Initiated vehicle service by opening job cards for customers' vehicles promptly.
  • Diagnosed vehicle problems accurately, coordinating with mechanics for efficient resolutions.
  • Compiled necessary parts lists for repairs, obtaining items from inventory and briefing mechanics on usage.
  • Organized delivery logistics post-repair to ensure customer satisfaction upon retrieval of vehicles.
  • Executed daily inventory assessments of equipment parts, maintaining precise records for reporting purposes.
  • Generated monthly financial budgets detailing income and expenditures for managerial review.

Maintenance Mechanic Technician

Samah Razor Blades Industry
Dhaka
03.1999 - 06.2002
  • Prepared work lock sheets to streamline workflow processes.
  • Maintained production machinery, ensuring reliable operation.
  • Diagnosed and resolved production machine problems swiftly.
  • Developed spare parts lists for effective inventory management.
  • Executed machine fitting tasks according to industry standards.
  • Insulated water lines for enhanced system efficiency.
  • Conducted repairs on water pumps to maintain operational integrity.
  • Generated job reports to track progress and performance.

Education

Diploma - Automobile Engineering

Dhaka Polytechnic Institute
Dhaka, Bangladesh
10.1998

Vocational Training Certificate -

Novara Technical School
Dinajpur, Bangladesh
12.1995

Secondary School Certificate -

Dinajpur Zilla School
Dinajpur, Bangladesh
04.1995

Skills

  • Machinery operation and repair
  • Machine troubleshooting expertise
  • Vehicle maintenance and assembly
  • Oil and filter changes for engines
  • Clutch system diagnostics
  • Brake system repairs
  • Suspension system maintenance
  • Transmission diagnostics and repairs
  • Electrical troubleshooting for vehicles
  • Water pump assembly maintenance
  • Plumbing proficiency
  • Office equipment management

Languages

Bengali
Native language
English
Intermediate (B1)
B1

Signature:

Nayan D Cruze

Date:

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