Summary
Overview
Work History
Education
Skills
Languages
Certification
References
ABU Mohammed
Timeline
Generic
Nazmul Hossain Shovon

Nazmul Hossain Shovon

Feni,Bangladesh

Summary

Customer Service Specialist with strong background in project management. Enhanced team performance through innovative problem-solving and effective collaboration. Focused on delivering exceptional service and fostering customer satisfaction in fast-paced environments.

Overview

4
4
Languages
1
1
Certification
7
7
years of post-secondary education
2
2
years of professional experience

Work History

before working dubai resturent Cliner Now working

Restaurant cliner.
ras all khaima, UAE
07.2022 - 01.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated effectively with team members to achieve project objectives. with diverse group of coworkers to accomplish goals and address issues related to our products and services.

before working dubai resturent Cliner Now working

Restaurant cliner.
ras all khaima, UAE
07.2022 - 01.2024

Worked in Dubai, contributing to restaurant operations

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Maintained cleanliness and organization of restaurant facilities to ensure customer satisfaction

Identified needs of customers promptly and efficiently.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Recognized by management for providing exceptional customer service.
  • Employed in Saudi Arabia, located in Jeddah
  • Located in Jeddah
  • Barista.

Education

BBA - Yes

Feni Government College
Feni, Bangladesh
01.2021 - 09.2026

Associate of Arts - Yes

Feni Government College
Feni, Bangladesh
01.2019 - 09.2020

Sindurpur Khaja Ahammed High School.
Feni, Bangladesh

Skills

  • Customer service
  • Issue resolution
  • Team collaboration
  • Project management

Languages

Bengali
First Language
Arabic
Beginner (A1)
A1
English
Beginner (A1)
A1
Hindi
Beginner (A1)
A1

Certification

  • Driving Licence

References

References available upon request.

ABU Mohammed

  • I'm Feeling so good and I'm very happy working time. Customer happy see my work and this time I'm proud feel and so lucky.

Timeline

before working dubai resturent Cliner Now working

Restaurant cliner.
07.2022 - 01.2024

before working dubai resturent Cliner Now working

Restaurant cliner.
07.2022 - 01.2024

BBA - Yes

Feni Government College
01.2021 - 09.2026

Associate of Arts - Yes

Feni Government College
01.2019 - 09.2020

Sindurpur Khaja Ahammed High School.
Nazmul Hossain Shovon