Noore Hafsa
Human Resources Professional
Mirpur
Summary
Dynamic HR professional with extensive experience across diverse sectors, including FMCG, pharmaceuticals, media agencies, and hospitality. Expertise includes talent acquisition, learning and development, employer branding, employee engagement, and HR operations. Proven track record in executing strategic initiatives such as employer branding launches, internal mobility portals, assessment centers, KRA/KPI frameworks, 360-degree feedback systems, e-learning programs, and employee engagement strategies. Committed to fostering a positive workplace culture and driving organizational success through innovative HR practices.
Overview
9
9
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Senior Officer, HR
Radiant Pharmaceuticals Limited
08.2023 - Current
- Company Overview: Website: https://www.radiantpharmabd.com/
- Conduct exit interviews and collect feedback from departing employees.
- Process termination paperwork, including benefits, final pay, and tax forms and coordinate with relevant departments (IT, payroll) to ensure a seamless offboarding process.
- Prepare and publish job advertisement in newspaper and job portal on time.
- Work closely with SAP functional consultants to implement changes.
Senior Officer, Welfare and Employee Relations
SMC Enterprise Limited
10.2021 - 07.2023
- Company Overview: Website: https://www.smc-bd.org/
- Ensures availability and acquisition of appropriate talent through creative sourcing along with right skill mix and engage applicants from the offer to orientation.
- Conduct employee orientation program for new employees and maintain associated documents. Circulate new face of new joiners.
- Prepare / new Job Descriptions and update existing JD.
- Update employee inclusion/exclusion record for insurance provider and settle insurance claims.
- Collect Health care bills from different offices, provide Healthcare bills (OPD - HO, IP - All) upon necessary checking/verification to Bill Settlement Committee, organize bill settlement committee meeting, prepare meeting minutes and share associated documents to F&A for payments. Keep necessary information updated in appropriate system/ software.
- Coordinate Annual/Pre-employment Health Checkup process for HO & AO employees.
- Track / Monitor/ Follow-up employee attendance and leave status. Report employee attendance status and submit monthly report to GM, HR&Admin. and resolve attendance related issues with IT.
- Co-ordinate & organize special events (New year, Pahela Baishakh, Birthday Celebration programs, carry out new born programs etc) and provide support in execution of training & OD initiatives
Executive, Human Resources
Asiatic Mindshare Limited (GroupM)
06.2018 - 09.2021
- Company Overview: Website: https://mindshare-bd.com/
- Understand Business needs and ensure right talent at right place through supporting and executing workforce HC planning, recruiting, selecting and on-boarding programs.
- Prepare and publish job advertisement in newspaper and job portal on time and communicate with the candidates for Assessment Centre (based on role specific competency) written test/interview schedule.
- Update and maintain recruitment tracker, job description of existing employees as well as new joiner.
- Maintain a strong interpersonal relationship between employees by attending conferences, meetings, as employee management liaison to facilitate communication and conflict resolutions.
- Organizing and coordinating different programs as a team member (e.g. Family Day, Annual Conference, Townhall, The Healthy Week Celebration, Award celebration, Pahela Baishakh, Bashonto Utshob, Women’s Day, Birthday Celebration, Departmental Fair etc).
- Designs and develops HR training program for management and employees, also facilitate learning activities, audio-visual materials, instructor guides and lesson plans. For management and employees. Other HR operational activities which contain assisting and processing of various claim process (e.g. PF, personal Loan etc), employee transfer, position change, database maintenance, data accuracy and various documentation.
- Job regularization & promotion, monthly salary advice and job confirmation process carry out.
- Maintaining personal file and employee database, issuing different letters, bank account opening activities and other documents in a systematic order.
Assistant HR Officer
Dhaka Regency Hotel & Resort
12.2016 - 11.2017
- Company Overview: Website: https://dhakaregency.com/
- Ensure timely recruitment that fits the job and develop pool of talents.
- Assist in Orientation and On Boarding.
- Assist in arranging Monthly Meeting.
- Handling Disciplinary action procedure.
- Arranging Training Programs for each department on Monthly basis.
- Assist HR Manager for successful completion of PMS and appraisal.
- Leave and attendance management (HMS Software).
- Ensure internship/ in-plant training of students from different universities.
- Maintain and update personal file & records concerning personnel related HRIS data.
- Employee Engagement Program.
- Conduct Exit Interviews.
HR Intern
Novartis (Bangladesh) Limited (Pharmaceuticals Division)
04.2016 - 10.2016
- Company Overview: Website: https://www.novartis.com/bd-en/
- Assist in preparing questions, checking papers and call short listed candidates.
- Coordinating and implementing recruitment and selection process.
- Provide support in facilitating hiring process.
- Ensure and coordinate on boarding for new joiners.
- Support and Identify to evaluate organizational needs as per plan.
- Reconciliation of Job description.
- Preparing to fill up the hard copy of termination form.
- Gone through the policy and SOP status to prepare checklist.
- Handling to fill up organization contract change form.
- Assist in to collaborate necessary updates in employee attrition.
Education
Master of Business Administration - Human Resource Management
American International University-Bangladesh
01.2016
Bachelor of Business Administration - Human Resource Management
American International University-Bangladesh
01.2014
Higher Secondary School Certificate - undefined
Mirpur Girls Ideal Laboratory Institute
01.2008
Secondary School Certificate - undefined
Mirpur Girls Ideal Laboratory Institute
01.2006
Skills
Good Communication
Certification
HR for People Manager Specialization, University of Minnesota on Coursera
References
Will provide upon request
Interests
Former Moderator at Nielsen Bangladesh Ltd – worked on different projects by UNICEF such as CFLG, General member of Bangladesh Society for Human Resource Management (BSHRM), Member of Bangladesh Organization for Learning and Development (BOLD), Blood Donor of AIUB Shomoy Club, Fond of riding, movies, poetry & fiction reading, trekking, etc
Accomplishments
- Launching onboarding program
- Integrate Health Scheme in the HRIS
- Introduce and implement engagement program such as Newborn celebration
- Successfully Implemented Sales Training as part of value driven culture
- Design and implemented HR Policies, HR Handbook
- Execute Management Trainee Program
- Ensure a learning culture on Square
PERSONAL DETAILS
- Father: Abdul Baten
- Mother: Suhar Khatun
- Present Address: 498/1, West Shewrapara, Mirpur- Dhaka
- Permanent Address: Dhaka
- Date of Birth: 28th October 1991
Timeline
Senior Officer, HR
Radiant Pharmaceuticals Limited
08.2023 - Current
Senior Officer, Welfare and Employee Relations
SMC Enterprise Limited
10.2021 - 07.2023
Executive, Human Resources
Asiatic Mindshare Limited (GroupM)
06.2018 - 09.2021
Assistant HR Officer
Dhaka Regency Hotel & Resort
12.2016 - 11.2017
HR Intern
Novartis (Bangladesh) Limited (Pharmaceuticals Division)
04.2016 - 10.2016
Bachelor of Business Administration - Human Resource Management
American International University-Bangladesh
Higher Secondary School Certificate - undefined
Mirpur Girls Ideal Laboratory Institute
Secondary School Certificate - undefined
Mirpur Girls Ideal Laboratory Institute
Master of Business Administration - Human Resource Management
American International University-Bangladesh
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