Nusrat Rahman Anonna
Sales Specialist | Strategist | Customer Relationship Professional
14/D Dilluroad, New Eskaton
Summary
As an aspiring working professional, I believe that I am a skilled communicator, active listener, and possess an unparalleled work ethic, three keys that will grant me success in the corporate world. Having had to overcome obstacles, my mental fortitude has been greatly strengthened through greater self-confidence, discipline, and tenacity in my everyday life. I am certain that my strong personal character, determination and industriousness, and dedication to the highest standards in the field of work would make me a leading asset in the business.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Senior Executive
Continental Motors
12.2024 - Current
- Achieving sales target
- Lead generation through cold calling, sales call and networking
- Handling client inquiries via phone, email or in person
- Analyzing the market trends, competitor activities and customer preference
- Organizing promotional activities, market campaigns to attract new customers
- Identifying and communicating customer needs to supply chain capacity and quality teams.
- Researching sales opportunities and possible leads to exceed sales goals and increase profits.
- Expanding market research with strategic territory planning and target prospects.
Sales Executive
Rancon Motors Limited
06.2021 - 09.2024
- Achieving sales goals and service targets by cultivating and securing new customer relationships.
- Directing feedback from customers to relevant departments
- Receiving and processing purchase orders, invoices & delivery acknowledgement form to corporate clients
- Demonstrate sales presentation to clients visiting the showroom
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
Guest Service Agent
The Westin Dhaka
05.2019 - 06.2021
- Greeting guest upon arrival and making them feel welcomed
- Administering check-ins and check-outs
- Providing front desk services to Front Office Manager
- Assigning rooms and taking care of administrative duties
- Delivering e-mail and messages for reporting manager
- Processing guest payment
- Coordinating with bell service and staff management
- Upsell executive lounge and enhance/suite rooms
- Being a source of information to guests on various matters such as transport, sightseeing, shopping malls and restaurant advice
- Arranging travel itineraries for guests (E.g: airline ticketing, visa processing, etc.)
Education
Diploma - Hospitality Management
Institute of Tourism and Hotel Management
06.2014 - 06.2018
Foundation Course - Hospitality Management
Institute of Tourism and Hotel Management
05.2013 - 05.2014
Skills
Active Listener
Networking
Team Leadership
Timeline
Senior Executive
Continental Motors
12.2024 - Current
Sales Executive
Rancon Motors Limited
06.2021 - 09.2024
Guest Service Agent
The Westin Dhaka
05.2019 - 06.2021
Diploma - Hospitality Management
Institute of Tourism and Hotel Management
06.2014 - 06.2018
Foundation Course - Hospitality Management
Institute of Tourism and Hotel Management
05.2013 - 05.2014
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