Omar Rakib
IT Product Manager
Dhaka
Summary
Dedicated IT professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Product Manager
Software Shop Limited
05.2022 - 12.2023
- Optimized product performance with data-driven analysis and continuous improvement initiatives.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
Product QA Manager
Google
01.2021 - 04.2022
- Enhanced product quality by implementing rigorous testing procedures and protocols.
- Increased product adoption by developing and implementing effective marketing strategies.
- Assisted sales teams in closing deals by showcasing product functionality and addressing potential concerns during client presentations.
- Captured client feedback and recommended and advocated for product enhancements based on personal expertise and evaluation of customer needs.
Senior Usability Researcher
Google
12.2017 - 12.2020
- Conduct extensive market research and gather stakeholder
feedback to enhance product usability - Organized training sessions post-major releases, facilitate
product presentations, and contribute to strategy planning. - Provide technical support, conduct field research, and
collaborate with Google team for market insights.
Education
Bachelor of Science - Electrical, Electronics Engineering Technologies
North South University
Dhaka, Bangladesh 04.2001 -
GED -
European Standard School
Dhaka, Bangladesh 04.2001 -
High School Diploma -
University Laboratory School And College
Dhaka, Bangladesh 04.2001 -
Skills
Product Lifecycle Management
Prioritization and Execution
User and UX Research
Test Plan Development
Operations Management
Data Analytics
Salesforce CRM Software
Training and Onboarding
Business Planning
Customer Engagement
Effective communication skills
MS Office expert
Administration
Teamwork and Collaboration
Websites
Accomplishments
- Founded a B2B digital platform startup for wholesale and retail businesses (paikaribazaar.com)
- Developed a Blog and Article website for an indian writer. (mukulika.net)
- Revamp of a fintech app for merchants leading to 5x onboarding and high revenue generation.
- Delivered a customized SaaS Saleforce automation solution for an FMCG company boosting company ROI and Profit.
- Developed a marketplace for UNDP Future bazaar project. (futurebazar.biz)
- Worked as a QA tester to deliver 2 projects for a German company (https://leadson.ch, https://ef24.ch)
- Completed founders training and graduated from Founders Institute. (fi.co)
- Started a restaurant business and kept it operational for 2 years gaining customer popularity.
Timeline
Product Manager
Software Shop Limited
05.2022 - 12.2023
Product QA Manager
Google
01.2021 - 04.2022
Senior Usability Researcher
Google
12.2017 - 12.2020
Bachelor of Science - Electrical, Electronics Engineering Technologies
North South University
04.2001 -
GED -
European Standard School
04.2001 -
High School Diploma -
University Laboratory School And College
04.2001 -