Oyan Antony Penheiro
House#147, East Rajabazar Tejgaon Dhaka
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
Work History
Billing Officer (Accounts)
Comfort Nursing Home (Hospital)
12.2021 - Current
- Offered support during system upgrades or migrations, assisting with data transfer tasks and testing new functionality.
- Supported company growth by adapting quickly to changes in software, processes, and workload volumes as needed.
- Reduced payment delays by promptly addressing customer inquiries and resolving disputes professionally.
- Optimized revenue streams by consistently meeting deadlines for monthly invoicing cycles.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Worked with multiple departments to check proper billing information.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Strengthened client relationships with clear communication and timely resolution of billing concerns.
- Maintained accurate records of customer payments.
- Handled account payments and provided information regarding outstanding balances.
- Used data entry skills to accurately document and input statements.
- Generated monthly billing and posting reports for management review.
Assistant Outlet Manager
Wellfood Dhaka(Concern of Well Group)
09.2014 - 10.2017
- Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
- Supported Outlet Manager in achieving financial goals through diligent budgeting, forecasting, and expense tracking efforts.
- Promoted business strategy by implementing improvements based on guest feedback.
- Developed an engaging workplace culture that encouraged teamwork, promoted employee retention, and attracted top talent to join the outlet team.
- Successfully resolved conflicts among team members maintaining a positive work environment fostering collaboration and productivity.
- Enhanced team performance by providing regular coaching, feedback, and training opportunities.
- Oversaw daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Answered questions about store policies and addressed customer concerns.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Assisted in recruiting, hiring and training of team members.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Assisted in driving outlet sales with effective promotional strategies and upselling tactics.
Education
BBA - Accounting
Sonargaon University (SU)
147/I, Green Road, Panthapath, Dhaka04-2022
Higher Secondary School Certificate - Business Studies
Notre Dame College
G. P. O. Box No. 5 Toyenbee Circular Rd, Dhaka 10008-2014
Secondary School Certificate - Business Studies
Brother Andre High School
R3HV+F37, Brother Andre High School Rd, Noakhali05-2012
Skills
- Teamwork orientation
- Data entry proficiency
- Customer service
- Problem-solving
- Attention to detail
- Multitasking and organization
- Team collaboration
- Billing systems and software
- Decision-making
- Customer engagement
- Relationship building
- Patient account management
- Client relationship management
- Debt collection
- Verbal and written communication
- Invoice processing
- Statement processing
- Problem-solving abilities
- Effective communication
Languages
Bengali
Native language
English
Advanced
C1
Hindi
Intermediate
B1
Photography,Music,Cooking
I listen to music almost everyday whenever i get time. in addition watching movies is also my one of the most favorite hobbies. i look forward to new movies especially action thriller. apart from that i also do some street photography which is also my favorite past time activities.
Additional Information
Father’s Name : Philip Penheiro
Mother’s Name : Helen Penheiro
Date of birth : 16 March, 1996
Nationality : Bangladeshi (By Birth)
Marital Status : Unmarried
Sex : Male
Religion : Christian (Roman Catholic)
Permanent Address : Village: West Badaripur, P.O:Sonapur, P.S: Sudharam, District.:Noakhali
Timeline
Billing Officer (Accounts)
Comfort Nursing Home (Hospital)
12.2021 - Current
Assistant Outlet Manager
Wellfood Dhaka(Concern of Well Group)
09.2014 - 10.2017
BBA - Accounting
Sonargaon University (SU)
Higher Secondary School Certificate - Business Studies
Notre Dame College
Secondary School Certificate - Business Studies
Brother Andre High School
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